What are the responsibilities and job description for the Hotel Guest Experience Specialist position at CoralTree Hospitality?
About Us: CoralTree Hospitality is a company that serves from the heart, believing in genuine connection and striving to make a meaningful difference in every interaction. We are committed to empowering teams, innovating meaningful programming, and driving creativity you can measure.
The Job: As a Front Desk Agent, you will be responsible for creating distinct and authentic experiences for our guests. You will assist with check-in and check-out processes, provide information about hotel services and amenities, and promote the unique offerings of our property.
We are seeking a hospitality professional who is passionate about serving others and creating exceptional guest experiences. If you have strong communication skills, the ability to multitask, and a willingness to adapt to a demanding schedule, we want to hear from you!
The Responsibilities:
The Job: As a Front Desk Agent, you will be responsible for creating distinct and authentic experiences for our guests. You will assist with check-in and check-out processes, provide information about hotel services and amenities, and promote the unique offerings of our property.
We are seeking a hospitality professional who is passionate about serving others and creating exceptional guest experiences. If you have strong communication skills, the ability to multitask, and a willingness to adapt to a demanding schedule, we want to hear from you!
The Responsibilities:
- Welcome guests with enthusiasm and warmth, anticipating their needs and assisting with check-in and check-out processes.
- Respond promptly to guest inquiries, maintaining a personal and welcoming spirit, regardless of the time of day or workload.
- Create memorable experiences through a warm personality and the ability to relate to both guests and associates.
- Take the initiative to resolve guest complaints, fostering loyalty and satisfaction.
