Maintenance Technician

Company Overview

At CoralTree, we serve from the heart – always and in all ways. Whether that’s serving our owners, our team members or our guests, we strive to make a meaningful difference in every interaction. We believe that genuine connection is at the heart of what people value most, so it’s our commitment to bring humanity to everything we do. Ideas are easy. Results are hard. That’s why we create value in every experience – empowering teams, innovating meaningful programming and driving creativity you can measure. It’s about reimagining at the property level – where signature moments take root, where iconic brands are born and where real impact is a result of the experience – and experiences – we deliver. Our team members are the soul of our company, and they embody our company values:

Integrity – Empowerment – Relationships – Performance – Innovation – Balanced Life

We believe that when we have the opportunity to bring our authentic selves to work each day, we can build something truly incredible. That’s why were committed to building a company where everyone can be their true selves. We’re not just talking about hiring a diverse team or serving diverse customers-we’re talking about literally creating a space where everyone is welcomed and celebrated for who they are.

Job Summary

Enjoy working as part of a team to assist other engineering personnel with routine repairs and preventive maintenance. Earnestly respond to guest requests to ensure their personal comfort. Take pride in our house and perform general maintenance to guestrooms and public areas while monitoring and maintaining cleanliness, sanitation, and organization of assigned work areas. Enthusiastically prepare for daily work assignments and review priorities and special projects. Responsible for maintaining appropriate time management. Hold the highest standards for proper use of all equipment. Responsibility for ensuring safety and security of the property, our guests, and fellow associates.

Essential Duties & Responsibilities

• Work Order Management: Respond to and document associate and guest work order requests promptly.
• General Maintenance: Conduct maintenance in guest units, common areas, and equipment, ensuring high standards of cleanliness and safety.
• Team Collaboration: Work closely with maintenance associates to support property upkeep and resolve issues efficiently.
• Property Walkthroughs: Perform regular safety and maintenance inspections, addressing repairs as needed.
• Checklists and Logs: Complete maintenance checklists and maintain logs for pools, spas, ice, and snow removal.
• Equipment Maintenance: Conduct routine inspections and repairs on building systems (HVAC, electrical, plumbing).
• Safety Compliance: Adhere to safety protocols, utilizing appropriate personal protective equipment (PPE).
• Task Documentation: Maintain clear records of tasks on daily timesheets and work orders.
• Communication: Update management promptly regarding incomplete tasks or unsafe conditions.
• Smile and greet every guest especially when they’re in proximity.
• Provide quick and efficient service.
• Remember guest names and use them often in interactions.
• Offer assistance and provide options to guests.
• Emphasize creating a positive guest experience and building lasting connections by thanking guests and inviting them back.

Requirements

• Flexible Schedule: Available to work holidays, nights, weekends, and overtime as needed.
• Task Management: Ability to follow verbal and written instructions, prioritize tasks, and manage workflow.
• Teamwork: Collaborate effectively with co-workers and perform tasks with minimal supervision.
• Reading and Writing: Able to read safety rules, operating instructions, and write routine reports.
• Physical Tasks: Perform basic carpentry, painting, and plumbing tasks.

Education & Experience:

• Education: High school diploma, GED, or vocational training.
• Must have basic knowledge in the building maintenance fields with a minimum of one (1) year in a similar position or equal experience, specifically using hand tools and other tools to repair and maintain equipment.

Working Environment & Physical Demands:

• Ability to stand and walk for extended periods.
• Capable of lifting to 70 lbs. without assistance.
• Must be able to bend, squat, crawl, kneel, push, pull, and reach consistently.
• Work safely on ladders and roofs at heights up to 30 feet.
• Work in confined spaces and endure temperature fluctuations indoors and outdoors.

Compensation & Benefits

The hourly range for this position is $23.00 - $25.00. Actual pay will be commensurate with experience.

As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:

• Group medical, dental, vision, life, and disability coverage.
• Access to a pre-tax flexible benefit plan for healthcare and dependent care reimbursement.
• Paid time off and sick leave.
• Room discounts for all team members, as well as for their friends and family immediately upon hire.
• Full-time employees are entitled to 5 complimentary nights per year, while part-time employees receive 3 nights.
• Discounted bus passes for local commuters.
• Employee Assistance Program
• Pet insurance
• Eligible employees 18 and older can register for a 401(k) with Fidelity after just 3 months of employment, helping you invest in your future.

This position will be posted until April 30, 2025, unless filled prior to that date.