Spa Manager - Sagestone Spa

Red Mountain Resort, located in the breathtaking red rock landscapes of Southern Utah, is a premier wellness and adventure retreat offering luxurious accommodations, rejuvenating spa experiences, and world-class outdoor activities. The Sagestone Spa at Red Mountain Resort is a sanctuary for relaxation and renewal, providing guests with holistic treatments, wellness programs, and personalized spa services in an inspiring natural setting.

Job Summary:

The Spa Manager at Red Mountain Resort is responsible for overseeing the daily operations of Sagestone Spa, ensuring exceptional guest experiences, staff development, and operational efficiency. Reporting to the Director of Spa & Wellness, this role leads the spa team, manages scheduling and service execution, and ensures compliance with resort standards. The Spa Manager is dedicated to maintaining a serene and luxurious spa environment while driving revenue growth and fostering a culture of wellness.

Job Specifications:

Onsite: Red Mountain Resort – Sagestone Spa

Shift & Schedule Availability: Year-Round / Full-Time

Pay Rate: $58,000 - $65,000/yr. This is the pay rate we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Why Join Us:

• Competitive Salary and Benefits: Comprehensive health insurance, retirement plans, employee dining room, paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.
• Dynamic Work Environment: Lead a team in one of the premier luxury spas in the region.
• Career Growth: Opportunities for professional development in spa management and wellness leadership.
  
  

Responsibilities

• Oversee daily spa operations, ensuring a seamless and relaxing guest experience.
• Supervise, train, and mentor spa therapists, estheticians, front desk associates, Spa Supervisors to uphold service excellence.
• Collaborate with the Director of Spa & Wellness to develop spa programs, services, and promotions to enhance guest engagement and revenue.
• Maintain spa cleanliness, ambiance, and safety protocols, ensuring compliance with all regulations.
• Manage staff schedules, payroll, and performance evaluations, optimizing service efficiency.
• Monitor and control inventory, ordering spa products and supplies as needed.
• Ensure all spa treatments and services align with holistic wellness principles and resort standards.
• Handle guest inquiries, special requests, and conflict resolution with professionalism.
• Analyze sales and performance data, implementing strategies to improve guest retention and revenue growth.
• Represent the Sagestone Spa at resort meetings and wellness initiatives.
  
  

Qualifications

• Minimum of 3 years of spa management experience in a luxury spa, wellness retreat, or resort setting.
• Strong knowledge of spa treatments, wellness programs, and holistic therapies.
• Exceptional leadership and team management skills.
• Strong guest service and conflict-resolution abilities.
• Experience with spa software, scheduling platforms, and POS systems.
• Excellent organizational and time management skills.
• Ability to work flexible hours, including weekends and holidays.
• Licensed in massage therapy, esthetics, or related wellness profession is a plus.