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Service Advisor (12 AM - 8 AM)

CORBITT PARTNERS LLC
Kenly, NC Full Time
POSTED ON 4/19/2025
AVAILABLE BEFORE 6/19/2025
Description:

About Us:

Kenly 95 Petro is a premier travel center dedicated to providing exceptional service to professional drivers and travelers. Our TA Service Center is a vital part of our operations, offering top-notch maintenance and repair services 24/7.

Job Summary:

We are seeking a Service Advisor for our overnight shift (12 AM - 8 AM) to assist customers with their service needs, ensure efficient scheduling, and provide excellent customer support. The ideal candidate is detail-oriented, has strong communication skills, and thrives in a fast-paced environment.

Requirements:
  • Greet and assist customers with their vehicle service needs.
  • Provide detailed information on services, pricing, and estimated completion times.
  • Communicate with technicians to ensure efficient workflow and accurate service estimates.
  • Process work orders, invoices, and payments accurately.
  • Answer phone calls professionally and communicate with trucking companies effectively.
  • Maintain customer records and ensure all service documentation is up to date.
  • Address customer concerns and resolve issues professionally.
  • Ensure the service center operates smoothly during the overnight shift.

Qualifications:

  • Prior experience in customer service, automotive service, or a related field preferred.
  • Strong communication and problem-solving skills.
  • Ability to multitask and work efficiently under pressure.
  • Basic computer skills and familiarity with service management software.
  • Availability to work overnight shifts (12 AM - 8 AM), including weekends and holidays as needed.

Benefits:

  • Health, dental, and vision insurance options.
  • Vacation time off and holiday pay.
  • Employee discounts on select services and merchandise.
  • Opportunities for growth and advancement within Kenly 95 Petro.

Join our team and be part of a dynamic environment where excellent service and teamwork drive success!

Our Company is family-owned and operated since 1964!

Kenly 95 is committed to providing a safe work environment. We require a pre-employment drug test and background check as well as random drug testing for employees.

This is an on-site position and not remote. Iowa 80 is unable to sponsor a Visa.

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