What are the responsibilities and job description for the SAP SME _PMO and Sales Operations position at CORDEN PHARMA BOULDER INC?
EQUAL OPPORTUNITY EMPLOYER
Corden Pharma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Corden Pharma embraces fair hiring practices.
Corden Pharma is a leading full-service contract development and manufacturing organization (CDMO) of active pharmaceutical ingredients (APIs), excipients, and pharmaceuticals Drug Products (DP) and packaging capabilities with > 2,600 employees across the world. Our services enable pharmaceutical and biotech companies to manufacture medicines with the ultimate goal of improving people’s lives.
Our network in Europe and the U.S. offers flexible and specialized solutions across five technology platforms: Peptides, Lipids, & Carbohydrates; Injectables; Highly Potent & Oncology; and Small Molecules. We strive for excellence in supporting this network and are committed to providing the highest quality products for the well-being of patients.
SUMMARY
The SAP SME will possess in-depth knowledge of Pharmaceutical Industry Master Data-Business Partners business processes and practices and preferably have experience using SAP software to execute many of those processes. They will proactively share expert business knowledge, ensuring the SAP Project Team has sufficient understanding of any business processes, U.S. legal/regulatory compliance and customer requirements that are unique to the Colorado sites of Corden Pharma.
The SAP SME will be an active contributor to the SAP S/4 Project, capable of raising questions and making key business decisions on behalf of Corden Pharma Colorado Master Data-Business Partners. As an ambassador for the company, the SAP SME will personally exhibit behaviors that align with Corden Pharma’s values (Accountability, Collaboration, Integrity, Trust, Reliability) and help to ensure project team members follow company policies and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES
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During the SAP S/4 Project Implementation Project:
- Works closely with project team members to ensure successful project delivery
- Collaborates with business stakeholders to understand needs and translate into business requirements for the SAP implementation
- Describes local business needs and ensures the provided solution is usable/acceptable, ensuring efficient and effective processes
- Enthusiastically learns the Corden Pharma global SAP S/4HANA template functionality
- Where template functionality does not meet local requirements, ensures business requirements/options/impacts are clearly and thoroughly documented via user stories
- In case organizational or procedural changes are required, is responsible to initiate those changes in SME’s organization
- Prepares migration data files according to technical requirements – identifies, cleanses, and maps source data to target data
- Provides input and makes decisions for system authorizations assigned to SAP S/4 users in area(s) of responsibility
- Defines acceptance test criteria and conducts thorough testing of SAP solutions to ensure functionality, stability, and data integrity; identifies and ensures resolution of test issues; gives business approval of test results
- Prepares comprehensive training materials for end-users with help of the Corden Roll-Out Manager and Implementation Partner Consultant
- Actively contributes business aspects to cutover planning and execution
- Provides end-user support post go-live during the hypercare period of the SAP project
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Beyond the SAP S/4 project role, is responsible for:
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Issue Resolution:
- Is the first point of contact for end-users having process, system, and authorization questions or issues
- Resolves issues where possible; if unable, ensures issue is raised to the appropriate support team
- Supports issue resolution via testing, approving results, updating documentation, training end-users (if applicable), and ensuring timely status updates for end-users and other business stakeholders
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System Enhancements:
- Gathers local business requirements, identifies business criticality and priority, aligns with fellow SMEs and GPO(s)
- Supports implementation of enhancements, including performing tests, approving results, updating documentation, training end-users and ensuring timely status updates for business stakeholders throughout the implementation
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New SAP users:
- Ensures SAP System authorizations are setup appropriately based on job function
- Trains in use of the system and business processes
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Business Improvements:
- Ensures continuous reviews of business processes, procedures, and practices to identify need for improvements
- Aligns improvements with business stakeholders, including other business areas when relevant
- Implements business improvements including testing, documentation, and training
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Issue Resolution:
LEADERSHIP & BUDGET RESPONSIBILITIES
SAFETY & ENVIRONMENTAL RESPONSIBILITIES
QUALITY RESPONSIBILITIES
cGMP is the part of Quality Management System ensuring products are consistently produced to accurate quality standards. Adherence to clearly defined procedures, in compliance with the principles of cGMP, is required when performing operations across Corden Pharma Colorado.
QUALIFICATIONS
EDUCATION and/or EXPERIENCE
- In-depth knowledge of Pharmaceutical Industry Master Data-Business Partners business processes and practices is required.
- Experience with SAP ECC or S/4HANA is a plus.
- Experience working for a CDMO is a plus.
- Experience with Corden Pharma Colorado Master Data-Business Partners current business processes, practices, and use of current systems (e.g. SAP ECC) is a plus.
LANGUAGE SKILLS
MATHEMATICAL SKILLS
REASONING ABILITY
CERTIFICATES, LICENSES, REGISTRATIONS
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to sit; work with hands; and talk or hear. The employee is occasionally required to stand; walk; reach above shoulder height; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include the ability to adjust focus.
WORK ENVIRONMENT
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles and noise typical of an office environment.
CORE COMPETENCIES
- Effective in prioritizing workload
- Excellent written and oral communication skills
- Computer skills with intermediate ability to use Microsoft Office Suite and SAP within the modules needed to complete essential functions
- Strong planning, implementation, and follow-up skills
- Good facilitation skills and ability to interact with colleagues from all levels of the organization
SALARY
Actual pay will be based on your skills and experience.
BENEFITS
- 401(k) matching - Corden Pharma will contribute 100% of the first 6% - 100% vested after 2 years of service
- Accident Plan
- Critical Illness Insurance
- Dental Insurance
- Disability Insurance
- Employee Assistance Program
- Flexible Spending Account
- Health Insurance PPO/HSA
- Hospital Indemnity Plan
- ID Theft Protection
- Life Insurance
- Paid Maternity/Paternity Leave
- Tuition Reimbursement
- Wellness Program
- Vacation – Three Weeks 1st Year
- Vision Insurance
This post will expire on 4/14/2025.