What are the responsibilities and job description for the Sales Support Administrator position at Cordicate IT?
About Us: Cordicate IT is a leading IT reseller dedicated to providing top-notch technology solutions to businesses of all sizes. Our team is passionate about helping clients achieve their goals through innovative products and exceptional service.
Job Description: We are seeking a detail-oriented and proactive Admin to join our team. In this role, you will provide essential support to our sales team, ensuring smooth operations and excellent customer service. You will assist with administrative tasks, manage customer inquiries, and help maintain our CRM system.
This position is a Full Time in office position at our Blue Bell Headquarters. It is preferred that you reside within 15 miles of this location.
Key Responsibilities:
- Administrative tasks such as preparing quotes, processing orders, and managing accounts.
- Respond to customer inquiries
- Maintain and update records in our CRM systems (Oracle NetSuite ConnectWise)
- Timely follow-up on leads and opportunities
- Coordinate communication between sales and other departments.
- Providing administrative support to the sales team, including travel arrangements and meeting scheduling, calendar management
Qualifications:
- Previous experience in a sales support or administrative role, preferably in the IT industry.
- Strong understanding of IT products and services is highly valued.
- Excellent verbal and written communication and interpersonal skills.
- Prior experience with NetSuite and/or ConnectWise a plus.
- Strong organizational and time management skills Proficiency with Microsoft Application Suite
- Ability to work independently and as part of a team.
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Retirement plan
- Tuition reimbursement
- Vision insurance
Compensation Package:
- Bonus opportunities
- Holiday pay
Schedule:
- 8 hour shift
- Day shift
- No weekends
Education:
- High school or equivalent (Required)
Work Location: In person
Salary : $20 - $24