What are the responsibilities and job description for the Club Concierge/Receptionist position at Cordillera Ranch Club Management LLC?
About The Clubs of Cordillera Ranch:
Nestled in the heart of the Texas Hill Country, The Clubs of Cordillera Ranch offers an unparalleled luxury lifestyle experience with world-class golf, dining, fitness, and outdoor amenities. Our team is committed to delivering memorable moments and five-star service to every member, every day.
The Clubs of Cordillera Ranch is seeking a polished, service-driven Club Concierge/Receptionist to join our premier team. This front-facing role is key to delivering the signature hospitality our members expect. The Concierge/Receptionist serves as the welcoming face of the Club, assisting with member check-ins, answering inquiries, coordinating to-go orders, and supporting the front-of-house team with hosting and general administrative duties.
Key Responsibilities:
- Warmly greet and assist members and guests upon arrival with a professional, welcoming demeanor.
- Manage reservations for dining, events, and club amenities using club software systems.
- Kindly answer incoming calls, direct inquiries, and assist with scheduling or special requests.
- Coordinate takeout (to-go) food orders in collaboration with the dining and culinary teams, ensuring accuracy and timeliness.
- Act as host during dining service and special events, ensuring smooth guest experiences.
- Maintain the front desk and lobby area to the highest standards of cleanliness and organization.
- Provide up-to-date information on club services, schedules, and offerings.
- Handle member requests and concerns with discretion, professionalism, and a solutions-oriented mindset.
- Support the Clubhouse Concierge Manager and food & beverage team with administrative or service-related tasks as needed.
Qualification:
- Previous experience in a front desk, concierge, or hospitality role preferred; private club or luxury resort experience is a plus.
- Strong interpersonal and communication skills with a warm, professional presence.
- Ability to multitask and remain composed in a fast-paced, high-touch environment.
- Proficiency with basic office and reservation systems (Microsoft Office, POS systems, club management software).
- Professional appearance and positive attitude aligned with the service standards of Cordillera Ranch.
- Flexible availability, including evenings, weekends, and holidays. Must be available to work Sundays.
We are currently hiring for Full time positions.
Full time benefits include medical, dental, vision, paid time off, and company paid Group life as well as long term disability.
