Director of Hospitality

The Cordish Companies’ origins date back to 1910 and encompass four generations of privately-held, family ownership. During the past ten decades, The Cordish Companies has grown into a global leader in Commercial Real Estate; Entertainment Districts; Sports-Anchored Developments; Gaming; Hotels; Residential Properties; Restaurants; International Development; Coworking Spaces; and Private Equity. One of the largest and most respected developers in the world, The Cordish Companies has been awarded an unprecedented seven Urban Land Institute Awards for Excellence for public-private developments that are of unique significance to the cities in which they are located. The Cordish Companies has developed and operates highly acclaimed dining, entertainment and hospitality destinations throughout the United States, many falling under The Cordish Companies’ Live! Brand, highly regarded as one of the premier entertainment brands in the country. Welcoming over 50 million visitors per year, these developments are among the highest profile dining, entertainment, gaming, hotel and sports-anchored destinations in the country. The Cordish Companies prides itself on its entrepreneurial spirit and being an inclusive workplace for all team members.

Essential Duties & Responsibilities

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions including but not limited to :

• Hire, train and mentor a team that will follow the company's mission and brand standard are required.
• Develop standard operating procedures for all required tasks.
• Stay abreast of industry standards, technology and trends.
• Excellent with conflict resolution and team building.
• Create operating systems and checklists to provide a well-serviced and clean facility.
• Implement quality control mechanisms.
• Provide exceptional Customer Service by exceeding client's expectations and needs.
• Make hiring, promotion, disciplinary, and termination recommendations to direct supervisor
• Complete thorough, daily facility inspections.
• Effectively communicate operation malfunctions promptly to building management in a timely manner.
• Develop and maintain an approved budget
• Operate and oversee food and beverage programs
• Execute resident events
• Provide weekly reports detailing events and revenue
• Other duties assigned

Skills

Armed with strong time-management skills, as well as the ability to handle multiple projects and work independently.

Supervisory Responsibility

Food and beverage staff, pool operations staff

Education & Experience

Working Conditions

The position will work onsite and in the corporate office in Kansas City. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The Office Support Worker will have to spend long hours sitting and / or standing using office equipment and computers which can cause muscle strain. The Office Support Worker may also have to do some light lifting of supplies and materials up to 35 lbs from time to time.

Environmental Conditions

The Office Support Worker may have to manage a number of projects at one time, and may be interrupted frequently to meet the needs and requests of residents, clients and contractors. The Office Support Worker may find the environment to be busy, noisy and will need excellent organizational and time and stress management skills to complete the required tasks.

Sensory Demands

Sensory demands include use of the computer, which may cause eyestrain and occasional headaches. The office may be noisy and busy making it difficult for the Office Support Worker to concentrate