What are the responsibilities and job description for the Junior Account Manager/Customer Service Representative position at Core Force?
The successful candidate must be able to :
- Communicate daily with sales, operations, and various logistics departments to efficiently and accurately process, allocate and ship all customer orders based on specific retailer requirements
- Provide assistance with all aspects of order lifecycle from order entry, to tracking and prioritizing inbound containers, allocation, picking, communicating to the warehouse throughout the process for timely routing and shipping of the freight and making sure its billed.
- Familiarity with routing for major retailers like Walmart / Kohls / Dollar Tree / Big Lots / Marshalls / TJ Maxx / Ross / DDs / Burlington, etc. Knowledge of retail compliance
- Has experience reviewing open order reports, understands available to sell / oversolds / inventory reconciliation, etc
- Run and analyze a series of daily and weekly reports and proactively address areas of concern
- Resolve customer inquiries / concerns professionally and in a timely manner
Requirements :
Job Type : Full-time - in the office