IT Specialist (Domain Support)

Essential Functions:

• Will maintain systems operations of all MTC servers to include virtual servers
• Perform system monitoring and verify the integrity and availability of hardware, network, and server resources and systems
• Review system and application logs and verify completion of scheduled jobs, including system backups
• Analyze network and server resource consumption and control user access and install and upgrade software and maintain software licenses
• May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software
• Assist units and any other components during exercises
• Develop and execute recovery plans to fully restore operations. Plans must include the rebuild/restoration of files with a high degree of integrity
• Responsible for the management of Window Server, Lovable Intellect Not Using XP (Linux), and Virtual Machine Software (VMware) virtualization, along with related endpoint devices
• Will be responsible for executing the Change Management process, ensuring timely, efficient, and non-disruptive delivery of services to the Mission., and Data collection systems used by the MTC
• Ensure the optimum operation and security of systems and quality of services are not compromised as new systems are integrated and upgraded into the existing architecture
• Analyze various problems and recommend correctable solutions that arise when server, application and databases fail or become degraded, and be able to resolve system support problems of an unprecedented or controversial nature
• Provide system administration support for in-house Enterprise Management and software delivery system used by the MTC to provide support in monitoring and managing servers and user PCs
• Offer information and guidance to IT personnel on the capabilities and utilization of all operating systems and applications
• Will represent the MTC as part of a Configuration Control Board (CCB) for technical problems, recommendations, and enhancements
• Attend technical seminars to exchange information and keep abreast of new and changing IT methods and techniques
• Will ensure the established information security policies, principles, and practices for Combat Communications Access Device systems are adhered to by following Federal Law, RMF NIST Security Controls, DoD directives, ARs and Best Business Practice such as STIGs
• Analyze operating systems and applications to include Windows Server, LINUX, and VMware, as well as failures to isolate the source of the problem(s) and determines if the failure is caused by integrated hardware, software, and or application programs to include source code
• Troubleshoot problem(s) to determine mission impact and makes recommended corrective actions
• Prepare an expedient plan for recovery based upon the impact, time of day, day of the week, etc. The analysis must encompass the activity of multiple computers, the use of alternate resources, and typically requires coordination with various organizations, functional personnel, and other IT technical specialists

Requirements:

• Active Secret Clearance and the appropriate DoD 8570.01-M baseline certifications as an IAT level II (Required)
• US Citizen

Education:

• BA or BS degree in IT or related field

Experience:

• 8 years of experience in the IT field
• Strong knowledge of the principles, methods, and techniques used in network troubleshooting and support, operating systems and applications and network management
• Must have working knowledge of current technologies and products for MTC services and security

Working Conditions: On-site

Job Type: Full-time

CGS provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request in order to express interest in a position. Only reasonable accommodation requests related to applying for a specific position within CGS will be reviewed.