What are the responsibilities and job description for the Technical Inside Sales Representative - Valves position at Core Group Resources?
Technical Inside Sales Representative Job Summary
We are seeking a Technical Inside Sales Representative to be responsible for a variety of tasks involving direct communication with assigned customer accounts and internal departments. As an ISR, you will use computer systems to respond to customer inquiries and receive and process sales orders. Working with other internal departments, you will be required to fulfill customers’ requests for technical information, order updates, facilitate order expedites, resolve any problems and find solutions when needed.
Technical Inside Sales Representative Responsibilities
We are seeking a Technical Inside Sales Representative to be responsible for a variety of tasks involving direct communication with assigned customer accounts and internal departments. As an ISR, you will use computer systems to respond to customer inquiries and receive and process sales orders. Working with other internal departments, you will be required to fulfill customers’ requests for technical information, order updates, facilitate order expedites, resolve any problems and find solutions when needed.
Technical Inside Sales Representative Responsibilities
- Must have excellent interpersonal skills (in person, on the phone, and via email) and be computer literate in a high-paced office environment.
- Constant communication with our distribution network is performed through emails and phone calls, so appropriate customer finesse and empathy is a must.
- The ability to understand and interpret technical requirements and successfully communicate that information internally and to our customers is key.
- Accuracy and efficiency are the keys to success in this fast-paced and dynamic environment
- Preferred Bachelor's Degree, or equivalent relevant education or experience.
- 2 to 5 years of successful inside sales / customer service experience in an industrial environment, preferably in valves and flow control products.
- Experience with ERP/MRP Systems preferred.
- A good technical understanding of an industrial manufacturing environment
- Valve sizing and specifying experience
- Industrial valve application
- Proficient Excel, MS Word, overall computer literate.
- Visa Sponsorship Not Available
Salary : $30 - $34