What are the responsibilities and job description for the UPS Field Service Engineer position at Core Group Resources?
UPS Field Service Engineer – Remote Job Summary
Our Field Service Engineers hold a critical customer-facing role to ensure our customers' needs are exceeded and are responsible for the troubleshooting and preventative maintenance of UPS systems, AC / DC Rectifiers, Batteries, and Power Distribution Units (PDU’s) at various customer sites.
UPS Field Service Engineer – Remote Responsibilities
- Commission, maintain, and provide emergency support for power electronics at customer sites within the designated geographic area
- Perform preventive maintenance, equipment start-ups, field modifications, and / or battery replacements
- Participate in the development of Methods of Procedures (MOP), when required
- Participate in regular training sessions held at company headquarters utilizing test equipment to enhance troubleshooting skills
- Discuss problems related to maintenance or operation of equipment, with in-house and OEM technical support, when necessary
- Communicate with customer site personnel to keep them apprised of all onsite or equipment-related issues
UPS Field Service Engineer – Remote Position Requirements
LI-Onsite