What are the responsibilities and job description for the ERP Specialist position at Core Molding Technologies?
Position Summary
The ERP Specialist will work to support and optimize the company's Enterprise Resource Planning (ERP) systems within a multi-plant manufacturing environment. This role will focus on help desk support, ERP system enhancements, report development, data integrity, and compliance. The analyst will work closely with end users to troubleshoot system issues, train employees, and document best practices. They will also be involved in data integrations to and from the ERP system(s), data warehouse development, ERP reporting improvements, and ensuring system compliance with Sarbanes-Oxley (SOX) requirements.
The ideal candidate will have strong ERP support experience in a manufacturing setting, expertise in reporting tools, a detail-oriented mindset, and a collaborative approach to problem-solving and process improvement.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Duties and Responsibilities
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The ERP Specialist will work to support and optimize the company's Enterprise Resource Planning (ERP) systems within a multi-plant manufacturing environment. This role will focus on help desk support, ERP system enhancements, report development, data integrity, and compliance. The analyst will work closely with end users to troubleshoot system issues, train employees, and document best practices. They will also be involved in data integrations to and from the ERP system(s), data warehouse development, ERP reporting improvements, and ensuring system compliance with Sarbanes-Oxley (SOX) requirements.
The ideal candidate will have strong ERP support experience in a manufacturing setting, expertise in reporting tools, a detail-oriented mindset, and a collaborative approach to problem-solving and process improvement.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Duties and Responsibilities
- ERP Support & Administration
- Provide help desk support for ERP users across multiple plants and databases, assisting with inventory management, production reporting, purchasing, accounting, and other key functions.
- Train end users on ERP best practices and new system features.
- Develop and maintain ERP documentation, policies, and procedures to ensure system consistency and user adherence.
- Support ERP software upgrades, patches, integrations, and system enhancements in coordination with the IT team.
- Assist with ERP-related audits to maintain compliance with SOX regulations.
- Reporting
- Gather business requirements from end users and translate them into technical specifications for report development.
- Support data integrity efforts by identifying and resolving discrepancies in reporting and ERP processes.
- Collaborate with business leaders to optimize data reporting and visualization for improved decision-making.
- Data Warehouse & Integration Support
- Participate in the design and implementation of a data warehouse for ERP reporting, including schema mapping, data extraction (ETL), and testing.
- Provide backup support for EDI systems and IBM i Power server environment.
- Work with IT and business stakeholders to integrate ERP data with other enterprise systems, such as MRP, Manufacturing Execution System (MES), shop floor management, and PLC systems.
- Process Improvement & Compliance
- Support project teams focused on business process optimization and ERP system improvements.
- Ensure internal controls and best practices are followed in all ERP-dependent workflows.
- Maintain and update ERP documentation for compliance, operational efficiency, and user training.
- Technical Skills & Experience
- 5 years of experience supporting ERP systems in a manufacturing environment.
- Experience with cost accounting and general ledger (G/L) accounting in an ERP system.
- Strong analytical and troubleshooting skills with the ability to diagnose and resolve ERP-related issues.
- Proficiency in Microsoft Office Suite (Excel, Word, Visio, PowerPoint) for documentation and reporting.
- Working knowledge of ETL processes for data integration and migration.
- Soft Skills & Attributes
- Strong attention to detail, especially in documentation and system controls.
- Self-motivated with the ability to manage multiple tasks and priorities.
- Excellent written and verbal communication skills for interacting with users across departments.
- Ability to work collaboratively as part of a cross-functional team.
- Preferred Qualifications
- Experience implementing or supporting IBM AS/400-based ERP systems.
- Prior experience with EDI processes and integration.
- Experience with MRP, shop floor management systems, and PLC integration within ERP environments.
- Project management experience related to ERP or BI system enhancements.
- Knowledge of Sarbanes-Oxley (SOX) compliance requirements for ERP security and controls.
- Up to 25% travel may be required for on-site support at manufacturing locations.
- Initial project support (first 6 months) may require up to 50% travel.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
