Front Desk Receptionist

We are seeking a motivated, friendly, and detail-oriented Front Desk Receptionist to join our outpatient orthopedic physical therapy clinic. This is a full-time position offering a supportive and dynamic work environment where you’ll play a key role in ensuring our clinic runs efficiently and our patients receive exceptional service.

HOURS NEEDED MONDAY- THURSDAY 7:15-5:30 pm with hour for Lunch

Job Responsibilities:

• Answering phones and providing exceptional customer service to patients
• Greeting patients and completing check-in procedures
• Scheduling appointments and coordinating patient visits in a busy environment
• Handling insurance verifications, prior authorizations, and working with insurance providers
• Managing and organizing medical records and ensuring proper documentation
• Maintaining a professional and welcoming atmosphere for patients, ensuring satisfaction with their visit
• Collaborating with clinical staff to ensure smooth patient flow and operational efficiency

Qualifications

• Excellent communication and interpersonal skills to work with patients and staff
• Prior experience in a front desk or administrative role (healthcare experience preferred)
• Strong organizational and multitasking abilities to handle a fast-paced work environment
• Familiarity with insurance verification and prior authorizations (preferred)
• Knowledge of medical terminology, insurance plans, and healthcare procedures a plus
• Ability to manage confidential patient information with discretion and in compliance with HIPAA regulations
• Proficient in Microsoft Office and basic computer skills; experience with electronic medical records (EMR) software a plus

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• No weekends

Application Question(s):

• Are you available to work Monday- Thursday 7:15 am-5:30 pm?

Ability to Commute:

• Bonaire, GA 31005 (Preferred)

Work Location: In person