What are the responsibilities and job description for the Property Manager position at Core Realty Holdings Management?
Job Summary
Arbour Commons Apartments in Westminster, CO is HIRING a Property Manager!
The Property Manager is primarily responsible for the day-to-day management of all aspects of operation for Arbour Commons and supervision of staff. In accordance with the goals and objectives of the individual property owners and the mission of CORE Realty Holdings Management, Inc. while increasing the net operating income of the company through outstanding customer service. Be involved consistently in maximizing market rents, maintaining high occupancy levels through positive resident relations, use effective leasing and management of communities while following all set policies and procedures.
Job Responsibilities and Duties
Supervision:
- Manage and lead a team which may include Assistant Property Manager, Leasing Team, Maintenance Team; including recruitment, onboarding, supervision, scheduling, training, development, evaluation and disciplinary action of employees.
- Provide mentoring, coaching, direction, and leadership to employees in order to achieve company and client results.
- Promote and maintain a positive working environment in alignment with CORE Realty Holdings Management values and culture.
Property Operations:
- Responds to and resolves tenant concerns; meets with tenants as required to ensure that tenant needs are met, and that high quality property management service is achieved
- Ensure monthly physical property inspections are completed; partner with contractors/Supervisors to follow through on any needed repairs or maintenance
- Interface with property vendors and contractors to ensure prompt response to maintenance issues
- Ensure on-going contracted vendor services are performed on schedule and on budget, ensuring services meet contract specifications
- Review contract specifications and makes necessary changes or updates
- Request/review/recommend bids for contracted services
- Ensure budgeted maintenance and repairs are performed on schedule
- Partner with Contracted maintenance vendors to schedule repairs and work orders
- Act proactively to identify opportunities to add value to clients and client's assets
Financial and Reporting:
- Partner with Property Accountant(s) to ensure accurate and on time accounting deliverables
- Review and approve, within prescribed limits of authority, vendor and contractor invoices
- Generate and/or review with Property Accountant and approve annual CAM reconciliations Review and approve monthly accruals
- Provide financial analysis for new leases and lease renewals through Yardi CRM and Elevate
- Act as "team captain" for annual budgeting process in conjunction with Regional Manager, Corporate staff, Property Accountants
- Hold final accountability for annual property budgets
- Review monthly operating statements as prepared by Property Accountant
- Generate and/or review and finalize monthly operational narrative report to client. Review and mentor your team in the property budget, financial reporting, and corporate budget processes.
Leasing:
- Meet with tenants and negotiate lease renewals and new leases in accordance with Client's specified lease perimeters, as appropriate with CORE Realty Management Policy timely.
- Prepare financial analysis for new leases and lease renewals, as required by client
- Encourage and promote cohesive and collaborative relationship with listing agent(s).
- Ensure all vacant space is in "market ready" condition based on individual client requirements
- Take proactive approach to leasing and referral opportunities
- Oversee marketing trends, market comps, social media and online presence with leasing team.
- Meet with leasing team weekly to review CRM and new weekly goals.
Tenant and CRH Management Relations:
- Maintain courteous, professional, service-oriented rapport with tenants and onsite management team.
- Promote and foster confident, comfortable relationships with tenants and
onsite management team.
- Supervise tenant move in and move out process and conduct move in and move out walk throughs with tenant
- Conduct new tenant orientation
- Create tenant "welcome package" for new assignments
- Create tenant emergency procedures manual for new assignments
Corporate:
- Promote and foster courteous, professional and collaborative relationships with co-workers and members of other CORE Realty Holdings Management, Inc. divisions
- Administer Property Management Agreement, to include tracking renewal and expiration dates, fee increases, report and budget due dates, etc.
- Prepare annual corporate operating budget for assigned portfolio
- Review and collect receivables
- Review monthly operating statements for assigned portfolio
- Full Profit & Loss accountability for assigned portfolio
- Take proactive approach to identify and capture new business, referral or consulting opportunities
Other Functions
- Perform other duties or projects as requested or required
Essential Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Skills and Ability
- Ability to work with minimal supervision and lead by example
- Min. 5-7 years of Property Management Experience Required.
- Positive attitude and a self starter is a must!
- Must have strong computer skills (MS Excel, Word, PowerPoint, Outlook)
- Good communication and organizational skills. Ability to build relationships with clients, vendors and internal partners
- Ability to provide excellent customer service
- Ability to speak, write and understand English
- Demonstrated ability to read, understand and abstract leases and contracts
- Demonstrated ability to recognize high quality maintenance work
- Professional communication etiquette with good oral and written communication skills
- Accurate, attentive, detail oriented, with strong analytical skills
- Demonstrated financial analysis skills
- Demonstrated understanding of the budgeting process
- Demonstrated ability to function in a team environment and proactively problem solve
- Ability to work outside of normal office hours to meet various deadlines
- Ability to prioritize and organize work load in order to meet daily, weekly and monthly deadlines
- Demonstrated ability to follow through and complete tasks
- Willingness and demonstration of professional development and continual learning
- Ability to travel locally
- Must have working vehicle, valid driver license and current auto insurance
Education/Education
- Bachelor's Degree or a combination of education and experience
Additional Requirements:
Must have a valid driver’s license.
Attendance is an imperative job function.
Employees must fulfill the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Employee Handbook or otherwise communicated (verbally or writing) to employees.
Salary : $75,000 - $90,000