Community Manager - BTR

Description

Who We Are

Core Spaces is a vertically integrated company focused on acquiring, developing, and managing residential properties that create a better life for everyone under our roof. From world-class amenities and progressive design to client service with a hospitality-driven approach, we create spaces where people want to be.  Core Spaces is proud to be a People-First organization and our culture is our greatest asset. Our six cultural values guide us every day and we strive to live them in everything we do:  PUSH (Invent Better Places to Live), GRIT (We Got This), LIFT (Help Each Other Win), SHINE (Bring Your Full Self), UPHOLD (Never Break Trust), GROW (Always Get Better).

What We Do

Core Spaces provides living spaces and services that create a better daily life for its residents. Our projects are thoughtfully designed, customized, developed, and managed to create extraordinary lifestyle experiences that are as unique as their respective markets. Since our founding in 2010, Core has consistently delivered award-winning developments in top markets across the country. We currently own and/or manage 46 properties nationwide totaling over 26,000 beds and have a pipeline of over 40,000 student housing beds and 8,000 Conventional/Build to Rent units in various stages of development or acquisition. For more information, check us out at www.corespaces.com

Benefits That Matter

• A culture that provides you a sense of belonging
• Competitive pay that values your contributions
• Generous PTO to disconnect or celebrate life milestones
• Paid 16 holidays to celebrate with those who matter most
• Paid Family Leave Plan that begins after 90 days
• Robust health plan options that begin within at least 30 days of your employment
• An environment that provides you a voice to share your perspectives

Position Overview

The Community Manager is responsible for the overall operations of their assigned community.  This role is responsible for building a strong onsite team, effective training and development of all onsite team members to ensure overall performance of all site-level functions including leasing, marketing, resident relations, financial processes and reporting, physical management of the asset including curb appeal and project execution, and financial management of the asset including managing the monthly budget and overall business plan.   The Community Manager will  directly supervise the Community Engineering Manager, Associate Community Manager, and other onsite staff as directed, and ensure the Core Culture and Values are alive by creating a team atmosphere inclusive of all community team members and departments.  They will act as a liaison to the corporate support team,  and handle all special projects as assigned.

What You Will Do

• Build a culture of inclusivity, teamwork, and trust in line with Core’s values, and nurture relationships with all onsite team members
• Hold other onsite managers accountable for effectively leading and developing their direct reports
• Maintain adequate staffing for all departments, and help drive recruiting and training strategies alongside corporate support to ensure effective team member training, development and performance management, creating an environment where team members thrive

• Direct the leasing and marketing  strategy in collaboration with the Assistant Community Manager to ensure effective execution of all strategy in line with leasing goals, marketing efforts, and other key sales performance indicators
• Ensure effective grassroots marketing strategy to build the Oxenfree brand in their respective market
• Develop the strategy and lead the execution of turnover, and effective management of lease expiration cadence for move-outs, the turnover process, and move-ins
• Work closely with the Revenue Optimization team, leveraging the revenue optimization software to meet and exceed target rental rates and revenue goals
• Leverages all provided platforms and other tools as directed to drive operational efficiencies for leasing, tours, AP, AR and other opportunities as identified
• Ensure the property is well-maintained and in line with curb appeal and brand standards, and work closely with the Community Engineering Manager to ensure optimal resident satisfaction
• Establish local network and build relationships within the Community and amongst competitor properties
• Establish local network and build relationships with vendor partners, review all service contracts and escalate for Regional Approval when necessary
• Conduct annual RFP alongside CEM to ensure optimal pricing as it relates to all R&M and CapEx projects
• Oversee all HR processes including payroll, performance management, and mindfulness initiatives
• Complete all necessary financial reporting
• Complete all property reporting requirements
• Complete special projects as requested
• Ensure compliance with all policies and procedures
• Assist the organization in driving innovation through ongoing feedback, and being a champion of change and growth
• Must be available for additional hours including evenings, weekends, and overtime when necessary
• Must be able to complete all physical requirements of this role with or without a reasonable accommodation

Ideally, you'll have

• Exceptional communication skills, verbal and written, to a variety of audiences
• Strong decision-making and problem-solving skills
• Confident leadership approach with a track-record for building collaborative and winning teams
• A passion for the resident experience
• Flexibility to perform in a fast-paced, growing environment

You'll crush it if you have experience with

• At least 3 years of Property Management experience in a leadership role
• Conventional or BTR experience is preferred
• Bachelor’s Degree is preferred

Organizational Structure

Reports to: Regional Manager

Direct Reports:  Assistant Community Manager, Community Engineering Manager

As an Equal Opportunity Employer, Core Spaces celebrates diversity and is committed to creating an equitable and inclusive environment, which creates a sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are and the community they represent.

Qualifications