What are the responsibilities and job description for the Claims Operations Assistant position at Core Specialty Insurance Holdings, Inc.?
This position has responsibility for providing operational support to Claims staff.
Key Accountabilities/Deliverables:
At Core Specialty, you will receive a competitive salary and opportunities for professional development and advancement. We offer medical, dental, vision, and life insurances; short and long-term disability; a Company-match of 100% of a 6% contribution 401(k) plan; an Employee Assistance Plan; Health Savings Account, Flexible Spending Account, Health Reimbursement Account, and a wellness program
Key Accountabilities/Deliverables:
- Creation of Loss runs as requested by Underwriters and Brokers
- Creation of First Notice of Loss in Claim System – identifying correct policy, entering correct data, and sending Claims Acknowledgement
- Creation of Direct/Manual Claim Payments
- Subject Matter Expert of Claims Intake for Excess, Healthcare, Marine, MPL, Environmental, Crop
- Assist with work allocation
- Actively participate in monthly/weekly calls with team
- Provide Floor Support to New joiners
- Look for continuous process improvements and make recommendations as necessary
- Other duties designated by management
- In addition to the above key responsibilities, you may be required to undertake other duties from time to time as the Company may reasonably require.
- Carry out duties within our internal policies and procedures in accordance with applicable law, rules, regulation, good governance, and Core’s shared values, including putting clients at the heart of our business.
- Knowledgeable and experienced in Claims Intake
- Proficiency in standard software-Excel/Word/Outlook
- 2 years of related experience
- Experienced with Duck Creek Claims Systems preferred
- Able to properly handle multiple priorities in a fast-paced business environment without compromising quality
- Must have a proven ability to produce desired results.
- Proven ability to write and speak effectively and persuasively
- Excellent negotiation skills, with a focus on cost-effective, bottom-line results.
- Ability to be part of a team and to effectively work with others, internal and external
At Core Specialty, you will receive a competitive salary and opportunities for professional development and advancement. We offer medical, dental, vision, and life insurances; short and long-term disability; a Company-match of 100% of a 6% contribution 401(k) plan; an Employee Assistance Plan; Health Savings Account, Flexible Spending Account, Health Reimbursement Account, and a wellness program