What are the responsibilities and job description for the Claims Operations Assistant position at Core Specialty Insurance Services, Inc.?
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This position has responsibility for providing operational support to Claims staff.
Key Accountabilities/Deliverables:
Creation of Loss runs as requested by Underwriters and Brokers
Creation of First Notice of Loss in Claim System – identifying correct policy, entering correct data, and sending Claims Acknowledgement
Creation of Direct/Manual Claim Payments
Subject Matter Expert of Claims Intake for Excess, Healthcare, Marine, MPL, Environmental, Crop
Assist with work allocation
Actively participate in monthly/weekly calls with team
Provide Floor Support to New joiners
Look for continuous process improvements and make recommendations as necessary
Other duties designated by management
In addition to the above key responsibilities, you may be required to undertake other duties from time to time as the Company may reasonably require.
Carry out duties within our internal policies and procedures in accordance with applicable law, rules, regulation, good governance, and Core’s shared values, including putting clients at the heart of our business.
Technical Knowledge and Understanding:
Knowledgeable and experienced in Claims Intake
Proficiency in standard software-Excel/Word/Outlook
Experience:
2 years of related experience
Experienced with Duck Creek Claims Systems preferred
Able to properly handle multiple priorities in a fast-paced business environment without compromising quality
Must have a proven ability to produce desired results.
Proven ability to write and speak effectively and persuasively
Excellent negotiation skills, with a focus on cost-effective, bottom-line results.
Ability to be part of a team and to effectively work with others, internal and external
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa for this position.
#LI-Hybrid
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At Core Specialty, you will receive a competitive salary and opportunities for professional development and advancement. We offer medical, dental, vision, and life insurances; short and long-term disability; a Company-match of 100% of a 6% contribution 401(k) plan; an Employee Assistance Plan; Health Savings Account, Flexible Spending Account, Health Reimbursement Account, and a wellness program
