What are the responsibilities and job description for the Operations Analyst position at Core Specialty?
The purpose of this role is to execute the Company’s business platform transformation plan, working with Underwriting, Claims, Operations, and IT. The Operations Analyst will be responsible for implementing new products and maintaining our Policy Admin System as well as performing operational processes.
Key Accountabilities/Deliverables:
- Maintain a customer service mentality
- Perform tasks associated with implementing new releases in our Duck Creek platform
- Work with various teams (Duck Creek, IT, etc.) on reported issues within the various Duck Creek application to achieve a resolution for internal and external users on a timely basis
- Support underwriting team within the Duck Creek platform as needed with day-to-day operations
- Correspond with brokers, underwriting team, others in operations on tasks and deliverables
- Perform tasks within set timeframes to ensure appropriate response time and customer service for internal and broker partners
Technical Knowledge and Understanding:
- Knowledge of digital transformation or business integration
- Use of PowerBI
Experience:
- Experience working in the insurance industry preferred
- Ability to use all Microsoft Office software.
- Strong communications skills both written and oral.
- Strong organization skills
- Ability to interact with all organizational levels.
- Undergraduate/Graduate Degree preferred
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa for this position.
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At Core Specialty, you will receive a competitive salary and opportunities for professional development and advancement. We offer medical, dental, vision, and life insurances; short and long-term disability; a Company-match of 100% of a 6% contribution 401(k) plan; an Employee Assistance Plan; Health Savings Account, Flexible Spending Account, Health Reimbursement Account, and a wellness program
