Senior Director of Technology & Innovation

Overview

Since 1999, Core States Group has collaborated with clients to create a world where all environments improve everyday life. With 24 offices in the United States and Canada, the company designs, builds, and manages projects and programs across North America and has been recognized on top lists throughout the architecture, engineering, and construction (A/E/C) industry. Headquartered in West Chester, PA, Core States Group offers integrated solutions with seamless continuity, and many of the world’s most notable brands count on Core States Group to deliver compelling design and drive speed to market. The company is industry-recognized for expertise across several markets, including convenience, corporate, distributed generation, financial, grocery, housing, industrial, restaurants, retail, semiconductor, and ZEV infrastructure. For more information, visit www.core-states.com .

Summary Of Position

As a Senior Director of Technology and Innovation, supporting all of Core States Group and as part of our Shared Operations group, you will be a strategic and operational leader responsible for overseeing all aspects of technology across Core States Group, a growing company with 24 offices nationwide. Reporting directly to the Vice President, Shared Operations, this role ensures effective management and strategic alignment of IT infrastructure, cybersecurity, help desk/customer support, enterprise applications, capital budgets (including hardware and infrastructure investments), and digital innovation. The successful candidate will foster a culture of exceptional customer service, innovation, and continuous improvement, ensuring technology supports and drives business growth.

Who You Are

You possess the ability to lead, inspire, influence, and motivate teams, across all levels, via effective communication, positive relationships, and established credibility. You are an analytical thinker with the ability to define opportunities, problems, and priorities; collect and analyze data, establish facts and make valid conclusions. Developing and presenting new ideas and conceptualizing new approaches and solutions is something that drives you. You are inclined to self-direct, creatively problem solve, and multi-task in a fast-paced environment under tight deadlines. Most importantly you align with our Core Values of: Integrity, Service, Excellence, Innovation, Inclusion.

Responsibilities

• Develop and implement a comprehensive technology roadmap aligned with business objectives, operational efficiency, and long-term growth.
• Oversee all technology operations, including infrastructure management, cybersecurity strategies, help desk and customer support services, ensuring secure, reliable, and efficient day-to-day operations.
• Manage technology-related capital and operating budgets, including hardware purchases, infrastructure improvements, and vendor relationships, ensuring cost-effective investment and maximum ROI.
• Establish and enforce IT governance, risk management, cybersecurity compliance, and data protection strategies.
• Drive digital transformation and innovation initiatives, including leveraging AI, analytics, and custom solutions to enhance project delivery timelines and operational efficiency.
• Collaborate with business units to assess and deliver tailored technology solutions, facilitating smooth integration and adoption.
• Lead the Design Efficiency & Analytics (Design Technology) and Digital Transformation teams, monitoring industry trends and implementing emerging technologies to enhance design and construction processes.
• Provide mentorship, training, and development to build a high-performing, responsive technology organization.
• Foster an organizational culture of customer-focused IT services, innovation, collaboration, and continuous learning.
• Other duties as assigned.
  
  

Qualifications

• Bachelor’s degree in information technology, Computer Science, Engineering, Business Administration, or related field required.
• Advanced degree (MBA, MS in Technology Management, or similar) is preferred but not required; equivalent professional experience is equally valued.
• Relevant IT certifications (CISSP, PMP, ITIL, or similar) are beneficial and highly regarded.
• Minimum of 12–15 years of progressive technology leadership experience, including strategic planning, operational oversight, capital budgeting, and vendor management.
• Demonstrated experience managing diverse IT operations, including infrastructure, cybersecurity, help desk/customer support, and enterprise application management.
• Proven ability to drive digital innovation and process improvement initiatives, preferably in an Architecture, Engineering, Construction (AEC) or related professional services industry.
• Strong leadership experience developing high-performing teams and mentoring talent.
• Broad knowledge and understanding of enterprise technology environments, specificallyWindows-based infrastructures, cloud-based networks, and enterprise-wide security.
• Familiarity with Autodesk products, drafting technologies, and related software solutions typically used within design and construction industries.
• Ability to oversee the implementation of custom software solutions to address specific business needs, ensuring alignment with business goals.
• General technical acumen sufficient to effectively manage and guide technical teams, vendors, and partners, without needing hands-on expertise in every technology.
  
  

Team

You will you report to the Vice President of our Shared Operations Group and interact with just about every employee to hold up the highest standards as it pertains to our Technology.

Work Location:

This is a hybrid role based out of our Philadelphia or West Chester, PA offices.

Benefits

• Medical Insurance
• Paid Time Off
• Parental Leave
• Dental Insurance
• Vision Insurance
• 401(k) matching
• Salary range is dependent on experience and location
  
  

Note: Please do not be concerned if you do not meet every requirement. At Core States we are dedicated to building a diverse and inclusive workplace, so if you are excited about this role but your experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

This position will remain open until it is filled.