What are the responsibilities and job description for the Senior Business Analyst position at Core Technology Solutions?
We are seeking an experienced Business Analyst - Project Lead, for a Long Term Contract (36 month project). This is a hybrid role, candidate must be local to Columbia, SC for 50 % onsite requirement.
SCOPE OF THE PROJECT :
Responsible for developing, implementing, and maintaining a federally mandated Child Support Enforcement System (CSES) that provides comprehensive support to the operation of Child Support Enforcement (CSE) program as well as for completing the development, implementation, and maintenance of the Family Court Case Management System (FCCMS) for all state family courts.
DAILY DUTIES / RESPONSIBILITIES :
This position is for a Business Analyst Project Lead and Functional Subject Matter expert who will be performing system testing, daily troubleshooting of complex defects, training, drafting General System Designs (GSDS) and assisting counties during the Maintenance and Operations phase of the FCCMS project.
The Business Analyst-Project Lead will report to the FCCMS Project Manager.
PRIMARY RESPONSIBILITIES :
Review functional designs produced by vendor.
Create models to document existing, and proposed business processes.
Develop General System Design (GSD) documents for new or enhanced system functionality.
Analyze proposed business process and software changes.
Execute test scripts.
Develop test scenarios / test cases and test scripts.
Record and verify test results.
Analyze and report test results.
Report defects to Test Manager / Test Team
Perform Regression Tests
Reproduce defects / demonstrate defects to development as needed.
Participate in Incident Review Meetings as needed.
Provide data analysis and root cause analysis as needed.
Review requirements, component designs and use cases and maintain test script traceability to each as applicable.
Prepare test data, including interface data files as needed, for executing test scripts.
Review test related work products, including but not limited to system test reports, training materials, computer-based training (CBT) courses and others as needed.
Participate in the monitoring and reporting on the execution of the System Development Contractor’s performance under the CFS Project contract as it relates to all testing phases. This involves working with System Development Contractor’s tools and appropriately extracting data to produce metrics and reports.
Conduct End User Training for designated counties during rollout.
Ability to travel within the State to conduct onsite training as needed.
Ability to discuss application and configuration while relating application training to Clerks of Court staff’s “every day” business.
Create and update end user training documents to include Participant Guides, FAQs, Workarounds, and Customized User Manual
Create computer-based training videos.
Provide online training.
PREFERRED SKILLS :
Experience using, configuring, and maintaining the Family court case management system (FCCMS).
Experience documenting existing and proposed business processes.
Previous judicial experience.
Previous experience in state government.
Experience testing Judicial or Case Management System Development projects.
Experience in delivery of training.
Ability to travel to training site as needed to conduct training within the State.
Knowledge of testing concepts such as Component testing, Integration Testing, Performance Testing, Regression Testing and Acceptance Testing.
Understanding of Agile or iterative software development methodologies
A strong understanding of the basics of financial operations, from receipts to disbursements to reconciliations and General Ledger Accounts
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