Call Center Representative

Job Title:Call Center Representative

Company: Core X Plug

Location: Atlanta, GA

About Core X Plug

Core X Plug's approach combines integrated multi-channel strategies to maximize brand exposure, reach, and customer engagement, with a strong emphasis on data-driven decision making to optimize marketing efforts, target specific audience segments, and deliver measurable results.

Job Description

We are seeking a customer-focused and detail-oriented Call Center Representative to join our growing team. This role is essential in providing exceptional service to our clients by answering inquiries, resolving issues, and ensuring customer satisfaction.

Pay Range

$1050 - $1250 weekly

Responsibilities

• Handle inbound and outbound customer calls professionally and efficiently.
• Respond to customer inquiries, provide information, and resolve issues.
• Document customer interactions accurately in the system.
• Assist with order processing, account management, and troubleshooting.
• Follow company protocols and scripts to maintain high service standards.
• Collaborate with team members to address complex cases when necessary.
  
  

Qualifications

• High school diploma or equivalent.
• Excellent communication and interpersonal skills.
• Basic computer skills and familiarity with CRM systems.
• Ability to handle high call volumes and multitask effectively.
• Strong problem-solving abilities and attention to detail.
• Previous call center or customer service experience is a plus.
• Benefits:
• Competitive salary
• Health, dental, and vision insurance
• Retirement savings plan
• Paid time off (PTO) and holidays
• Professional development opportunities
• Employee wellness programs