Behavioral Health Technician /Certified Nursi

Mission (Job Summary):

The Behavioral Health Technician/Certified Nursing Assistant (BHT/CNA) provides direct client care to adults (typically age 18 and up) who are hospitalized for substance use disorders, co-occurring mental health issues, and related behavioral health challenges. This dual-role position supports the therapeutic environment, assists with activities of daily living (ADLs), and contributes to the physical, emotional, and psychological well-being of clients in collaboration with the nursing and clinical teams. The BHT/CNA may also be responsible for the safe and timely distribution of prescribed medications under the supervision of licensed nursing staff.

Essential Duties and Responsibilities:

Client Care & Support

• Assist clients with ADLs.
• Ensure clients comfort, dignity, and safety during all care activities.
• Take and record vital signs, weights, and other routine measurements.
• Recognize and report abnormal changes in client’s condition to nursing staff promptly.
• Participate in clients rounds and accurately observe and document client behavior and status.

Medication Assistance

• Pass medications in accordance with organizational policy and under supervision of a licensed nurse.
• Ensure accurate documentation of medication administration and adherence to safety protocols.
• Observe clients for medication side effects or adverse reactions and report to appropriate staff.

Behavioral Health & Therapeutic Support

• Support the therapeutic milieu by reinforcing treatment goals and program rules.
• Use verbal de-escalation techniques and maintain a calm, professional demeanor in crisis situations.
• Monitor clients’ participation in groups and structured activities.
• Encourage client engagement and model appropriate interpersonal interactions.
• Provide support during psychiatric or behavioral emergencies as part of the response team.

Documentation & Communication

• Document all care provided, observations, and interactions with clients in a timely and accurate manner.
• Communicate effectively with interdisciplinary team members to support coordinated care.
• Maintain client confidentiality and adhere to HIPAA regulations at all times.

Safety & Environment

• Ensure client belongings are inventoried and stored safely upon admission.
• Monitor visitation and ensure safety procedures are followed.
• Support infection control efforts and cleanliness of the unit.
• Participate in safety drills and respond appropriately to emergency codes.

Administrative & Team Support

• Ensure client care areas are stocked with needed supplies.
• Assist in the orientation of new staff as requested.
• Attend and actively participate in all required trainings, meetings, and in-services.

Qualifications:

• High School Diploma or equivalent required.
• Certified Nursing Assistant (CNA) certification in the Commonwealth of Pennsylvania is required.
• Minimum of 1 year of experience in behavioral health, human services, or a related healthcare setting preferred.
• Training or coursework in psychology, mental health, or substance use disorders is preferred.

Physical and Mental Requirements:

• Ability to remain calm, compassionate, and professional under stress.
• Ability to lift, carry, push, or pull up to 100 lbs occasionally.
• Frequent standing, walking, bending, and reaching required.
• Must be able to respond physically and emotionally in emergency situations.
• Adequate visual and auditory acuity for observation and communication.