What are the responsibilities and job description for the General Manager, PerformanceGeneral Manager, Performance position at COREcruitment Ltd?
General Manager
Manage the hotel's operations, including staff management, guest experience, and financial performance.
Key Responsibilities:
- Collaborate with hotel executives to develop strategies for revenue optimization.
- Conduct daily and weekly meetings with HODs to observe interdepartmental operations.
- Maintain high standards of service and resolve guest queries promptly.
- Go above and beyond guest expectations by leveraging knowledge of the local area.
- Stay updated on local competition, industry trends, and best practices to enhance hotel offerings.
Requirements:
- Proven experience managing a small, independent hotel.
- Forbes 5 Stars experience is an asset.
- Passionate about providing exceptional food and service to elevate business and maximize profit.
- A confident and calm leader with excellent problem-solving and customer service skills.
- Ability to work a flexible schedule, including nights and weekends.
