Medical Assistant

Job Announcement: Certified Medical Assistant (CMA)

Location: Ballantyne

Position Type: Full-time

Schedule: 10-hour shifts

Position Overview:

CoreLife, in partnership with Novant Health, is seeking a compassionate and dedicated Certified Medical Assistant (CMA) to join our dynamic healthcare team. The Certified Medical Assistant will support clinical and preventive counseling care through a collaborative approach to managing overweight and obesity as a disease. This role requires working under the guidance of the supervising Physician and/or medical provider, ensuring a patient-focused and interdisciplinary approach to care.

Major Areas of Responsibility:

• Work as part of a multi-disciplinary team to coordinate all phases of patient care, ensuring compliance with relevant laws, rules, and regulations
• Assist the medical provider by obtaining vital signs, updating medical records, performing diagnostic tests, and communicating effectively with patients
• Support the development and implementation of policies, procedures, and standards to enhance patient care
• Foster collaborative relationships with the physician, Nurse Practitioner, Dietitian, behavioral health therapist, and exercise specialists involved in patient care
• Implement evidence-based practices to improve patient outcomes and cost-efficiency for the CoreLife patient population
  
  

Specific Responsibilities:

• Communicate clearly and effectively with patients in the clinic, demonstrating "customer-first" behavior
• Greet patients, verify identity, and ensure proper room placement following clinic procedures
• Obtain, document, and report vital signs and other key data (weight, temperature, blood pressure, height, pulse, oxygen saturation, etc.)
• Use medical devices like the RMR machine to perform assessments, explain the process to patients, and generate related reports
• Review and update patient information in the electronic medical record (EMR), including chief complaints, allergies, medications, and other relevant history
• Ensure patient privacy and comfort while assisting with procedures and assessments
• Maintain proper hygiene practices, including hand washing and cleaning of exam rooms and equipment
• Perform point of care testing (POCT), venipuncture, and process lab specimens in compliance with clinic protocols
• Assist with stocking and maintaining exam and procedure rooms, ensuring cleanliness and readiness
• Work alongside the front desk administrator to assist with coverage when needed
• Be prepared to initiate emergency action plans in case of cardiopulmonary arrest, fire, or severe weather
• Initiate and complete telephone encounters under the supervision of the provider, documenting results and communication as needed
• Process medication refills and perform prior authorizations, ensuring accuracy and timeliness
• Maintain and organize patient appointment schedules to ensure efficient clinic flow
• Request and manage patient medical records from other healthcare providers as directed
  
  

Requirements:

• Valid CMA, CCMA, CNA, or RMA Certification through AAMA, NHA, or AMT
• Strong commitment to patient care and teamwork
• Excellent communication skills and customer service orientation
• Ability to work collaboratively with a multidisciplinary team
• Adherence to infection control and safety protocols
  
  

Why Join Us?

At CoreLife, we are dedicated to providing a supportive, collaborative, and patient-focused environment. By joining our team, you will contribute to meaningful work in improving the lives of patients, with a specific focus on treating obesity and related health conditions.

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