Accounts Receivable Associate

Description:

The Opportunity:

• The Collections Specialist is responsible for interacting internally and externally to resolve outstanding issues relating to accounts receivable, inclusive of Credit, Collections, Invoicing, Cash Application, Dispute Resolution and Customer Order Release.
• The AR Analyst is required to: (a) contact external customers on delinquent A/R balances; (b) monitor receivables daily; (c) resolve remittance exceptions; (d) review explanations for customer payment differences; (e) work with division sales and contract personnel and (f) work with our Genpact collections team.

What You’ll Work On:
1. Perform accounts receivable functions within the defined process standards.

• Manage accounts receivable utilizing multiple systems.
• Review and investigate customer receipt variances.
• Communicate with internal and external parties regarding accounts receivable questions, error correction and discrepancy resolution.
• Identify Root Cause for customer deductions and variances.
• Review monthly performance reports.

2. Perform and coordinate the Accounts Receivable activities for shared services

• Assist the AR Lead and Supervisor in performing, facilitating, and reviewing day to day AR activity within the center.
• Assure processing is performed within standards and allows for the achievement of targeted aging metrics.
• Continuously improve process design focusing on simplification, standardization, quality improvement and cost minimization

To support the AR Manager in the management and collection of the two divisions of client accounts receivables.

Duties:
1. Contact the customer for the collection of outstanding invoices on a daily basis.
2. Send written communication via fax, e-mail, etc. to resolve outstanding or disputed invoices. Daily.
3. Research payment issues involving disputed deliveries, returns and credits which have or may result in delinquent balances. Resolve issues quickly to prevent further aging of delinquent balances. Daily.
4. Perform monthly billing process.
5. Send accounts to Letter Series for both divisions of the client.
6. Perform customer master maintenance in the areas of billing information for both divisions of the client daily.
7. Perform credit card processing on a daily basis.
8. Enter cash receipts through the bank deposit for both divisions of the client on a daily basis.
9. Provide backup support in various areas to the Accounting Manager.
10. Perform adjustments to accounts on a weekly basis.
11. Batching and processing invoices for the Biotech division on a daily basis.
12. Document collection efforts and status of accounts.
13. Complete as requested specific account analysis, month end procedures included but not limited to statements, aging and ad-hoc reports.

Requirements:

• Proficient in accounting computer software and basic knowledge of Word, Excel and Outlook.
• Must know the 10 key by touch and the computer keyboard by touch.
• Multitasking - Must be able to track and manage various details/accounts and multiple projects simultaneously.
• Work both independently and within a team environment.
• Driven, focused individual, able to independently operate in a fast-paced environment.
• Ability to meet the daily/weekly deadlines of the position in a consistent fashion.
• Manage environment in a manner that requires the ability to prioritize, be self-motivated and clearly communicate the status of issues to manager.
• Excellent communication and problem solving skills.
• Work closely with management and sales representatives on account status and problems.

Education / Experience:

• AA Accounting Degree or equivalent experience
• 3-5 years’ experience in AR and collections with a company.
• Accounting systems, Excel, and Microsoft Word skills

Qualifications:

• Minimum Experience
• 1-3 plus years of accounts receivable experience inclusive of all aspects of AR management
• Knowledge and understanding of overall Order to Cash processes.
• Strong ability to interact with internal and external parties at various levels.
• Attention to detail with a propensity for continuous improvement.
• SAP ERP experience a plus
• Strong Excel skills are preferred.

Additional Qualifications:

• College degree preferred.

Note:
Ability to work on-site, not a remote job.
8am-4:30pm

Job Type: Contract

Pay: $25.00 - $27.30 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Monday to Friday

People with a criminal record are encouraged to apply

Experience:

• Accounting: 1 year (Preferred)
• Microsoft Excel: 1 year (Preferred)

Ability to Commute:

• North Chicago, IL 60064 (Required)

Ability to Relocate:

• North Chicago, IL 60064: Relocate before starting work (Required)

Work Location: In person

Salary : $25 - $27