What are the responsibilities and job description for the Accounts Receivable Clerk position at Corelleaf Design Studio?
Description:
Credit and Collections Analyst
- Monitor accounts receivable and identify overdue accounts.
- Contact customers with overdue accounts and attempt to collect the overdue amount or negotiate a payment plan to collect it in installments.
- Document daily collections activity by creating and maintaining notes and follow-up tasks within Oracle collections module.
- Research account disputes and billing discrepancies.
- Perform account/payment reconciliations and coordinate with cash applications team to ensure proper applications.
- Identify delinquent accounts that will potentially require external collection efforts.
- Upload AR invoices to customer portals.
- Provide customers with reporting such as statements, aging or other miscellaneous reporting requests.
- Coordinate documentation of customer refunds.
- Request customer tax exemption documentation and upload for tax team review.
- Build strong communication with both internal departments and external customers.
- Analyze and assess the credit worthiness of new customers and additional service quotes using external credit risk management tools/reports.
- Provide recommendations for payment terms and contract modifications based on credit guidelines and/or customers’ payment history.
- Monitor outstanding aged receivables for applicable accounts.
- Work closely with multiple internal departments to ensure awareness of any actions and/or problems affecting customer accounts.
- Performs other related duties as needed.
Required skills
- 1 years’ experience in credit, collections and accounts receivable.
- Strong communication and interpersonal skills (verbal, written and listening).
- Experience in process improvement and a focus on digitization/automation.
- Flexibility and ability to pivot tasks based on business needs.
- Strong PC skills (MS Office software like Word, PowerPoint, Excel and Outlook)
- Strong attention to detail and enjoy problem solving.
- Enjoy working in a fast-paced environment and able to pivot tasks based on business needs.
- Corporate ERP systems, Oracle a plus.
Experience Required: 1 year in credits & collections
Must-Have Skills:
- Strong communication
- Analytic skills
- Strong Excel
- Ability to work within a team
Nice-to-Have Skills:
- Experience with Oracle
- Credit check and collections experience
- College degree
Notes:
Hybrid (Must be local; typically, 1-2 days onsite)
Work Hours: 8 AM - 5 PM (Expected to work normal business hours when working remote)
Job Type: Contract
Pay: $22.00 - $24.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Monday to Friday
People with a criminal record are encouraged to apply
Experience:
- Accounting: 1 year (Preferred)
- Microsoft Excel: 1 year (Preferred)
Ability to Commute:
- Knoxville, TN 37932 (Required)
Ability to Relocate:
- Knoxville, TN 37932: Relocate before starting work (Required)
Work Location: In person
Salary : $22 - $24
