What are the responsibilities and job description for the Desktop Support Technician (A+ certification) - SCCM OSD, Imaging position at Corelleaf Design Studio?
Description:
Qualifications:
Education:
Preferred but not required two (2) year degree or equivalent experience
A certification or equivalent work experience in Depot/Workstation support
SCCM OSD, Imaging, or similar desktop imaging technology.
Troubleshoot and diagnose device issues for laptops, desktops, and tablets.
Active Directory experience.
Problem solving and troubleshooting abilities
Excellent communication, documentation, and written skills
Experience with XenMobile or other Mobile management software a plus.
Experience using Office 365 suite
Duties and Responsibilities:
Asset Reporting to include Inventory, Shipping, Returns, Orders, Repairs, etc.
Work Order and ticket handling. Maintain queues, communicate, fulfill.
Cycle counts of Depot inventory (devices and peripherals)
Pack and ship devices and kits (devices peripherals) to end users; involves lifting and moving PCs, large monitors, etc.
Troubleshoot software or hardware issues.
Repair and maintain desktops, laptops, and other hardware in the environment, including reimaging and internal component replacements.
Manage and track devices sent to 3rd parties for repair.
Order parts as needed, both under warranty from Dell and other Vendors and out of warranty using client’s procurement system.
Ensure compliance with established standards, policies, and configuration guidelines.
Maintain a comprehensive repository for documentation and update as needed.
PC and Apple Mac set up and support experience.
iPad and Tablet setup, OS updates, and wiping of the device.
Manage cellular activations of mobility assets (request activations, reassignments, cancelations).
Notes:
Mon - Fri
Total Reg Hours: 37.50
7:*00 AM - 3:*30 PM
Job Type: Contract
Pay: $23.00 - $25.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
People with a criminal record are encouraged to apply
Ability to Commute:
- Springville, UT 84663 (Required)
Ability to Relocate:
- Springville, UT 84663: Relocate before starting work (Required)
Work Location: In person
Salary : $23 - $25
