What are the responsibilities and job description for the Entry-Level Help Desk Agent position at Corestaff Services?
Are you looking for a challenging and rewarding career opportunity? Do you have excellent communication and interpersonal skills? We are seeking a highly motivated and detail-oriented Entry-Level Customer Service Representative to join our team at Corestaff Services.
Responsibilities
- Handle incoming customer calls and respond to emails in a timely and professional manner.
- Resolving customer complaints and concerns in a fair and efficient manner.
- Collaborate with internal teams to resolve complex customer issues.
- Document all customer interactions and maintain accurate records.
Requirements
- High School diploma or equivalent.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Knowledge of customer service principles and practices.
