What are the responsibilities and job description for the Service Delivery Associate position at Corestaff Services?
At Corestaff Services, we are seeking a talented Entry-Level Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving issues, and providing exceptional support.
Key Responsibilities
- Answer incoming calls from customers and respond to emails in a timely and professional manner.
- Enter all customer requests into the ticketing system and ensure prompt resolution.
- Provide accurate and helpful information to customers regarding products and services.
- Update existing customer information and maintain accurate records.
Requirements
- High School diploma or equivalent.
- Proficient in MS Office applications.
- Excellent verbal and written communication skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
Why Work with Us?
We offer a competitive compensation package, opportunities for growth and development, and a collaborative work environment.
