What are the responsibilities and job description for the Reconstruction Operations Manager position at CoreTechs?
Operations Manager
Blue Island, IL 60406
FLSA : Exempt - This is an At Will position
Department : Reconstruction
Reports To : General Manager
JOB SUMMARY :
The Reconstruction Operations Manager oversees all aspects of Sales, Estimating, and Production for all projects. This role ensures projects are completed on time, within budget, and to the highest quality standards while maintaining optimal profitability. This leadership role requires a motivated professional to drive operational excellence, ensure customer satisfaction, and contribute to the company's success
KEY RESPONSIBILITIES :
Manage and train Estimators in scoping, estimate writing, timely deliveries and profitable project execution
Manage and train Project Managers (PMs) in sales strategies, scoping, estimate writing, budgeting, and profitable project execution through team leadership
Manage and train Superintendents in project scheduling, budgeting and profitable project execution
Ensure sales volumes are met or exceeded
Ensure profitability by monitoring job costs, budgets, and cash flow through timely collections
Oversee cash flow management, including collections and A / R policies
Oversee job costs, and payment terms for subcontractors and vendors
Delegate duties, review performance, and hold staff accountable to company standards
Provide timely reports and updates to the GM, including budget changes and Weekly Production Recap reports
Compare budgets with actual performance, conduct monthly reviews, and assist in preparing the annual budget with the GM and Controller
Collaborate with clients, employees, and the GM to achieve individual and branch sales goals
Provide coaching, training, and development to employees for short- and long-term success
Recognize and celebrate employee achievements while addressing performance issues through corrective action plans as needed
Develop, implement, and update company policies and procedures to ensure compliance with laws, rules, and industry regulations
Ensure customer service excellence, quick response to inquiries, and timely submission of estimates
Oversee and assist in project management as needed, including site visits and quality control
Manage subcontractor relationships, including pricing, quality assessments, and inspections
Support business development and marketing efforts, ensuring staff engagement in marketing activities
Foster a positive company image among staff and customers
Implement the company vision, mission, and operational goals
Enforce safety regulations, conduct safety training, and ensure compliance with OSHA standards
Conduct employee evaluations and development plans for career growth
Lead by example, mentoring and motivating staff for superior performance
Other duties as assigned
REQUIRED KNOWLEDGE & ABILITIES :
Strong knowledge of budgets, cash flows, collections, and business planning
Understanding of restoration programs, industry best practices, and client relations
Expertise in marketing and sales strategies to generate and retain business
Proficiency with industry software such as Xactimate, Xactanalysis, PSA, JOC Analytics, and Microsoft 365
Proficiency with industry TPA's such as Contractor Connection, Alacrity, Sedgwick and Code Blue
Strong leadership and crisis management skills
Ability to delegate tasks effectively and lead teams toward success
Problem-solving skills with a proactive approach to improving operations
Availability for on-call and emergency response situations
Ability to work in both office and field environments
QUALIFICATIONS & EXPERIENCE :
Minimum of 5 years in construction or property restoration, with at least 3 years in a managerial role
Experience with insurance carriers and claims handling
Industry certifications (IICRC, OSHA, PMP) preferred
Valid driver's license with the ability to travel to job sites as needed
WORK ENVIRONMENT & PHYSICAL REQUIREMENTS :
Work is performed in office and field settings, requiring job site visits
Ability to lift up to 50 lbs., stand for extended periods, and navigate active construction sites
Availability for after-hours responsibilities as needed
LICENSES :
Valid State driver's license
EQUAL OPPORTUNITY EMPLOYER / AMERICANS WITH DISABILITIES ACT COMPLIANT / DRUG FREE WORKPLACE
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Reconstruction Operations Manager?
Sign up to receive alerts about other jobs on the Reconstruction Operations Manager career path by checking the boxes next to the positions that interest you.
