Enterprise Agile Product Coach

Job Summary

The Enterprise Agile Product Coach is responsible for designing and delivering effective training and coaching for all levels of product management (product owner, product manager, and product strategist) as well as other stakeholders throughout the organization regarding the role and interactions. The Product Coach will use their product knowledge to coach new and experienced product management roles in a way that empowers them and other stakeholders with the skills, knowledge, abilities, and strategies needed to excel in an Agile environment.   

The Product Coach will use their skills in product management, project management, software development, and or IT, along with experience with Agile frameworks, such as Scrum, Kanban, and Scaled Agile Framework (SAFe) to help identify organizational products and lead organizational design efforts to set up new product teams. The Product Coach will have experience setting up product roles in an organization that may not have previously had them.  

The Product Coach will work closely with product management roles, business stakeholders, change and communications specialists, and Agile coaches. The Product Coach will lead by example by demonstrating agile values and mindset, while fostering a culture of openness and psychological safety.  

Essential Functions

• Identifies new organizational products as we launch Value Streams and collaborates with stakeholders on any adjustments on existing organizational products.  
• Collaborates with and coaches the Product Strategists on developing organizational product visions in support of business strategy, the development and adoption of the product roadmap, and best practices on product metrics definition, tracking, and analysis (beyond the efficiency metrics that are tracked in each Agile Release Train). 
• Understands the different product management roles and responsibilities and how they interact with each other and stakeholders in an Agile environment. 
• Conducts assessments and creates effective plans to coach the product management roles (product strategist, product managers, product owners) on their day-to-day functions. 
• Collaborates and creates alignment with the Enterprise Agile Coaches who are coaching the Scrum Coaches and Release Train Engineers (RTEs) and leading Value Stream launch activities. 
• Identifies, designs, and facilitates appropriate training initiatives to educate on product management roles, adapting content and delivery methods to meet emerging needs and incorporating the latest product management practices.  
• Creates a variety of informational materials, including standalone visuals, presentations, workshops, and interactive exercises related to product management in collaboration with Enterprise Agile Coaches, as well as Change and Communication Specialists. 
• Identifies defined outcomes, as well as monitors and evaluates the effectiveness of both the training and coaching programs, adjusting as needed to improve outcomes.  
• Acts as a role model for change, learning, and growth.  
• Uses common product management skills and methodologies, such as design thinking, objectives and key results (OKRs), customer-centric product management, prioritization and value realization, and product development progress.  

Qualifications

Required

• Bachelor's Degree or equivalent
• 10 years of relevant experience in the field Required
• One of the following certifications within 180 days of start:
  • SAFe Release Train Engineer, Certified (RTE)
  • Adv ScrumMaster, Certified
  • SAFe Program Consultant, Certified (SPC)

Preferred

• Master's Degree or equivalent
• 15 years of relevant experience in the field
• Experience facilitating and delivering workshops and training in SAFe, Scrum and Kanban
• Experience working in a large Agile organization applying Scrum, XP, Kanban, SAFe or Lean.
• Project Management Professional (PMP) - PMI Project Management Institute

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv

• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

• Optional identity theft protection, home and auto insurance, pet insurance

• Traditional and Roth retirement options with service contribution and match savings

• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Priority Health - 1231 E Beltline - Grand Rapids

Department Name

PH - Transformation Office Admin

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8:00 a.m. to 5:00 p.m.

Days Worked

Monday to Friday

Weekend Frequency

N/A

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Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.