Revenue Cycle Communications Specialist

Job Summary

Works in a highly collaborative team environment involving extensive coordination of the design, development, implementation, execution, and distribution of communications plans specifically for the revenue cycle department of Corewell Health. This includes all related materials for internal and/or external clients. Acts as the point of contact for customers concerning revenue cycle communications. Daily and project management is supervised by the Manager. Produces a variety of communications materials ensuring they meet established Corewell Health brand standards.

Essential Functions

• Communicates, collaborates, and coordinates with revenue cycle team members and leadership on communication and program planning, implementation, and execution.
• Supports customers in developing and implementing communications for both internal and external audiences.
• Develops and edits articles by soliciting input, interviewing individuals for information, writing copy, and obtaining internal approvals.
• Adheres to corporate brand standards to ensure consistency in all communications.
• Supports the revenue cycle internal websites (SharePoint) and teams, including development and maintenance.
• Works with a collaborative team to support the department's overall objectives.
• Provides support in creating and coordinating department materials for various audiences.
• Designs, creates, and shares multiple forms of materials.
• Helps create and maintain the revenue cycle voice and consistent messaging for executive leadership.
• Acts as the point of contact to guide requests and needs in all areas.
• Builds and maintains forums and sites for housing and communicating any messaging.
• Supports project management by developing communication plans and distributing information for major projects.
• Tracks and monitors department activity to ensure effective communication and change management.
• Communicates relevant information within the department to ensure understanding and awareness among team members.
• Maintains awareness of functionality and work for all revenue cycle departments

Qualifications

Required

• Bachelor's Degree Journalism, English, Communications, Marketing or Public Relations or equivalent combination of education and experience.
• Skills/knowledge/abilities typically gained through less than 2 years experience in work environment with transferrable skills, especially health care communications.

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv

• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

• Optional identity theft protection, home and auto insurance, pet insurance

• Traditional and Roth retirement options with service contribution and match savings

• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Corewell Health Place - 100 Corewell Drive NW - Grand Rapids

Department Name

Administration - Revenue Cycle

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

Variable

Days Worked

Monday to Friday

Weekend Frequency

N/A

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.