Unit Secretary

This is a 35 bed Emergency Center and Level II Trauma Center. Our Emergency Center services a diverse patient population from both Oakland and Wayne County. Our physical plant includes a 3 bed trauma room, fast track area (Express Care), 2 psychiatric rooms, 2 isolation rooms and an RN Greeter location that initiates a split flow type of patient rooming process. The Emergency Center is staffed by ER Physicians, Residents, Registered Nurses (1:4 ratio), Emergency Technicians, Unit Secretaries, and Emergency Service Associates.

Scope of Work

Performs receptionist/secretarial duties and maintains confidential records, supplies and equipment per hospital and unit specific standards.

Essential Functions

• Greets and directs guests on the unit in a manner that reflects a welcoming environment.

• Performs computer entry, schedules tests/procedures, processes orders, and performs other related activities per unit/hospital standard within a reasonable time frame.

• Maintains, in a timely manner, patient charts by labeling, assembling, filing/distributing appropriate reports/documents, maintaining chart order and other related duties, and reassembles upon discharge, making completed chart available for removal by Health Information Management (HIM). Records patient charges for services/supplies utilized.

• Collects, monitors, and audits QI data and reports as assigned.

• Maintains inventory of materials/forms and supplies and stocks according to unit standard.

• Maintains a clean unit environment/work area and maintains unit equipment including facilitating the repair of malfunctioning equipment with appropriate department/unit personnel. Prepares patient rooms per unit standard.

• May be required to interface with patients in a clinical setting. Performs assistive patient care activities under supervision and as delegated by a Registered Nurse (RN) including transporting patients, passing waters, etc. per unit standards. Transport equipment to patient care areas as needed.

• Demonstrates a high standard of moral and ethical behavior. Advocates for privacy, confidentiality and security of patient, staff and organization data.

Qualifications

• Required High School Diploma or equivalent

• 2 years of relevant experience related experience Preferred

• Successful completion of competency based orientation program. Required

• CRT-Basic Life Support (BLS) - AHA American Heart Association or ARC American Red Cross

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv

• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

• Optional identity theft protection, home and auto insurance, pet insurance

• Traditional and Roth retirement options with service contribution and match savings

• Eligibility for benefits is determined by employment type and status