Insurance Customer Service Representative

Job Description

Corey Mayle Allstate Insurance is inviting you to become a part of our dedicated team in Westerville, Ohio, as an Insurance Customer Service Representative. We are a company that values our customers and their unique needs, ensuring they receive the best possible service. In this role, you will be at the heart of our customer interactions, providing a positive experience with every conversation. We take pride in our friendly and welcoming atmosphere and our commitment to delivering top-notch service. As an integral part of our team, you will have the opportunity to directly contribute to our companys success, making a difference in the lives of our clients by addressing their inquiries and offering solutions. If you possess excellent communication skills and a passion for helping others, we encourage you to apply for this exciting opportunity. Experience the rewarding feeling of building lasting relationships within a positive and supportive workplace.

Salary: $35000.00 - $40000.00 per year

Annual Base Salary Commission Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Parental Leave

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

• Client Interaction: Provide exceptional service by engaging with clients, addressing their inquiries, and resolving their issues efficiently.
• Policy Management: Assist clients with policy servicing, including policy changes, updates, and renewals.
• Problem Solving: Investigate and resolve any issues that clients encounter to ensure their satisfaction.
• Documentation: Maintain accurate records of client interactions, transactions, and any correspondence.
• Communication: Coordinate with team members and other departments to ensure seamless service delivery and client satisfaction.

• Experience: Previous experience in a customer service role, preferably within the insurance industry, is advantageous.
• Communication Skills: Top-notch verbal and written communication skills to effectively engage with clients.
• Customer Focus: A strong commitment to helping and guiding clients with their insurance inquiries or issues.
• Problem-Solving: Excellent problem-solving skills to provide satisfactory resolutions to customer concerns.
• Organizational Skills: Ability to manage multiple tasks and prioritize client needs efficiently.
• Technology: Proficiency with standard office software and familiarity with CRM systems is preferred.
• Education: High School Diploma or equivalent educational qualification is required.
• Licensing: Willingness to acquire any necessary licenses or certifications as required.

Corey Mayle Allstate Insurance is dedicated to providing personalized insurance solutions tailored to meet your unique needs. With a focus on integrity and customer service, we empower our clients to make informed choices for their future. Our welcoming team fosters a supportive environment, encouraging collaboration and professional growth. As a leading name in the insurance industry, we embrace innovation and community engagement, making us an ideal workplace for those passionate about making a difference in people’s lives. Join us!