What are the responsibilities and job description for the Deskside Support Engineer position at Corient Private Wealth LLC?

Join a team that values your ambition and empowers your growth

At Corient, we help high- and ultra-high-net-worth individuals and families to enjoy a full life, while enabling them to preserve their wealth for future generations, and provide for the people, causes and communities they care about. We focus on exceeding expectations, simplifying lives, and establishing legacies that last for generations. We are always looking for talented and motivated individuals to join our team. If you want to work for a company that values your contributions and supports your growth, we would like to meet you.

Summary

The Deskside Support Engineer will be responsible for providing critical IT support and managing infrastructure for offices across the company, including high-priority tasks such as migrations, office setups, and collaboration with senior executives and L3 teams.

Key Responsibilities :

IT Infrastructure Setup and Maintenance :

The Deskside Engineer will manage day-to-day IT operations, ensuring smooth setup and maintenance of office IT infrastructure.

Project Management for Office Migrations :

The role includes leading IT efforts for office moves and M&A activities, ensuring seamless integration and minimal disruption during transitions.

Collaboration with Senior Executives and Partners :

The engineer will collaborate closely with executives and partners to resolve high-priority issues and initiate broader IT discussions.

Cross-Team Collaboration :

The engineer will work with multiple teams (L3, HR, etc.) to manage critical IT tasks, such as account management, security audits, and compliance, ensuring smooth and efficient operations in complex environments ie. ITAP.

Printer Management (Printix Team) :

The engineer will be responsible for managing printer-related issues across the company, ensuring seamless deployment and provisioning of printers across offices.

Ticket Management : The engineer will be working on various issues company wide via tickets and will strive to meet SLAs.

Required Skills :

Technical Expertise in Active Directory, Azure AD, and Microsoft 365 :

The candidate should have strong experience with AD management, PowerShell scripting, and troubleshooting within hybrid environments, particularly in Exchange Online and SharePoint.

Project Management Experience :

The engineer must have proven project management skills to handle office migrations, infrastructure setups, and escalations

Strong Communication and Team Collaboration :

Excellent communication and team collaboration skills are essential to working with senior executives, L3 teams, and external partners. This is crucial for ensuring timely problem resolution and smooth workflow automation.

Problem-Solving in High-Pressure Environments :

The engineer must be proactive and independent, capable of handling sensitive, high-priority requests while maintaining operational efficiency

Proficiency in Printer Management Systems :

Experience with printer management tools, such as Printix, is necessary for supporting printer provisioning and company-wide deployment efforts.

Desired Impact :

The ideal candidate will ensure the continuity of critical IT services, maintain efficient operations, and contribute to key projects, allowing for a smooth transition while supporting ongoing office expansions and strategic IT goals.

This position description is intended to provide a general overview of the expectations and responsibilities of this position and may not include all tasks that may be assigned. As the nature of business demands change, so may the functions of this position. Additional duties and responsibilities may be assigned with or without notice.

Physical Requirements

This position requires the physical capabilities to work in an office environment, which may include prolonged periods of sitting at a desk and working on a computer. Corient seeks to make reasonable accommodations that enable individuals with disabilities to perform essential duties when possible.

This position may require the ability to lift up to 15 pounds.

This position is required to work onsite 4 days per week.

U.S. Eligibility Requirements

Must be 18 years of age or older.

Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation.

Must have unrestricted work authorization to work in the United States. For U.S. employment opportunities, Corient hires U.S. citizens or permanent residents. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Corient will require proof of work authorization.

Corient participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Must be willing to execute Corient's Employee Agreement or Confidentiality and Non-Disclosure Agreement, which require, among other things, post-employment obligations relating to non-solicitation, confidentiality, and non-disclosure.

What You Can Expect from Us

Our dedication to the Employee Experience at Corient is aimed at supporting, empowering, and inspiring our talented team through :

401(k) Plan with Employer Matching

Four Medical Plan options that is generously subsidized by Corient

Employer paid Dental, Vision & Life and AD&D Insurance

Employer paid Short-term & Long-term Disability

Paid Maternity & Parental Leave

Flexible Spending Accounts & Health Savings Accounts

Dependent Care FSA

Commuter & Transit FSA

Corporate Discount Program - Perkspot

Training Reimbursement

Paid Professional Designations

Giving back to the community - Volunteer days

Corient is an integrated national U.S. wealth management firm providing comprehensive solutions to ultra-high-net-worth and high-net-worth clients. We combine the personal service, creativity and objective advice of a boutique with the power of an exclusive network of experienced advisors, capabilities and solutions to create a profoundly different wealth experience. As fiduciaries, we put our clients at the center of everything we do. We focus on exceeding expectations, simplifying lives and establishing lasting legacies.

Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all our employees and expect each of our employees to honor this commitment in their daily responsibilities.

We are an equal opportunity employer. All candidates will be recruited and, if applicable, selected and employed without regard to sex, race, religion, marital status, veteran status, age, national origin, sexual orientation, gender identity, color, creed, ancestry, disability, genetic information or any other basis prohibited by law.

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