What are the responsibilities and job description for the Hospitality Team Member position at Cork & Kettle Wine and Tea?
Job Overview
As a Hospitality Team Member, you will play a crucial role in delivering exceptional customer service and ensuring a pleasant experience for our guests. You will be responsible for various tasks within our establishment, including food handling, cash register operations, and maintaining cleanliness. Your ability to upsell products and provide assistance will contribute to the overall success of our team.
Duties
- Greet customers warmly and assist them with their inquiries.
- Handle food items safely and ensure proper sanitation practices are followed.
- Operate the cash register efficiently, processing transactions accurately.
- Upsell menu items and promote special offers to enhance customer satisfaction.
- Maintain cleanliness in the café area, ensuring all surfaces are sanitized regularly.
- Assist in food preparation and presentation as needed, showcasing culinary skills.
- Manage time effectively to ensure timely service during peak hours.
- Collaborate with team members to create a positive work environment and enhance guest experiences.
Skills
- Strong upselling abilities to maximize sales opportunities.
- Proficient in food handling practices and safety regulations.
- Experience with cash register operations and basic financial transactions.
- Knowledge of sanitation standards to maintain a clean environment.
- Culinary skills or experience in a grocery store or café setting is preferred.
- Excellent time management skills to handle multiple tasks efficiently.
- Strong interpersonal skills to communicate effectively with customers and team members.
Join our dynamic team as a Hospitality Team Member and contribute to creating memorable experiences for our guests!
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Expected hours: 15 – 20 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Shift:
- 8 hour shift
- Day shift
- Evening shift
Experience:
- Upselling: 3 years (Required)
- Customer service: 3 years (Required)
- Sales: 3 years (Required)
Ability to Commute:
- Norfolk, VA 23510 (Required)
Ability to Relocate:
- Norfolk, VA 23510: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $17