Administrative Assistant

The Cornell Cooperative Extension Ulster County Administrative Assistant provides administrative support for the Association with primary responsibility for reception. Acts as the first point of contact for visitors & callers and is responsible for providing them with superior customer service. Serves as part of the administrative support team under the supervision of the Office Manager with additional administrative responsibilities related to the Agriculture & Healthy Communities program areas under the general direction of the educators. Work involves diverse duties including correspondence, statistical summaries and reports, general record keeping such as preparing vouchers, accounts receivable cash receipts log, program registrations, and maintenance of database for the Association and all program areas.

• High School Diploma or equivalent education.
• Experience relevant to the role of the position.
• Database maintenance and coordination experience.
• Ability to meet travel requirements associated with this position.
• Ability to work flexible hours which may include evenings and/or weekends, as appropriate.
• Ability to manage long-term goals within a context of day-to-day deadlines.
• Ability to organize work and set priorities; work independently, attend to details; handle multiple tasks; work under pressure.
• Must be able to demonstrate ability to work as part of a team and to relate and work effectively with diverse people and groups.
• Must demonstrate a high degree of integrity, sound professional judgment, and the ability to handle confidential and sensitive information.
• Demonstrated ability to communicate effectively through oral, written, Internet and visual channels.
• Ability to display commitment to and enthusiasm for the mission of CCE.
• Ability to maintain a positive and professional attitude and appearance. Maintain a positive public image of CCE when dealing with clients, volunteers and stakeholders.
• Working knowledge of Microsoft Office (particularly Word, Excel and PowerPoint) and general understanding and use of Internet.

• Provide general administrative support including record keeping, word processing, preparing vouchers, Accounts Receivable cash receipts logs, ordering office and program supplies, filing, copying, scanning, faxing, telephone calls, answering phone, customer service, calendar, travel arrangements, organization of information for meetings, mailings, and mail distribution.
• Act as primary reception staff person for the Association being first point of contact for visitors & callers and responsible for providing superior customer service.
• Serve as part of the administrative support team under the supervision of the Office Manager.
• Responsible for statistical summaries and reports, program registrations, and maintenance of database and mailing lists for the Association and all program areas.
• Provide administrative support for the Ag & Healthy Communities program under the general direction of the Program Leader and educators, responding to general requests for information about Ag & Healthy Communities programs and activities in the community.
• Prepare and assemble materials for distribution to clients, volunteers and program participants.
• Maintain an efficient filing system including correspondence, mailing lists, meeting minutes and program files.
• Receive and maintain program registrations and prepare accurate financial records for fee programs.
• Responsible for statistical reporting system. Maintain confidential program participant information in accordance with EPO guidelines. Work with the staff to prepare reports on deadline.
• Advise program staff on departmental policies, procedures, and guidelines.
• Requires the use of judgment in analyzing facts and circumstances surrounding work situations, problems, or transactions; and in determining action to be taken within the limits of standard accepted practice.
• Assign or coordinate tasks and small projects; give guidance to temporary support staff performing similar work.

• In cooperation with Supervisor and/or Executive Director, jointly develop and pursue a professional development plan as a means to increase competencies relative to position accountabilities and to address changes and Association priorities.
• Collaborate in activities that are in general support of Cornell Cooperative Extension and perform other duties as assigned.

• Support the Association to maintain a safe working environment.
• Be familiar with and strive to follow any applicable federal, state, local regulations, Association health and safety policy/procedure/requirement and standard.
• Act proactively to prevent accidents/injuries and communicate hazards to supervisors when identified.

• Appreciate and embrace diversity in all interactions with clientele, staff, volunteers and the public.
• Assist the Cornell Cooperative Extension system in reaching out to diverse audiences.
• Aware of, and adheres to, established Cornell Cooperative Extension Association of Ulster County policies, procedures and Cornell Cooperative Extension Skills for Success.
• Contribute to the overall success of the organization by performing all assigned duties in a professional, timely and accurate manner.

• Vacation, Sick and Personal time
• Paid Holidays
• NYS Health Insurance Program (including Dental Insurance)
• NYS Retirement
• Long-term Disability Insurance
• Voluntary Tax Deferred Annuity
• Voluntary Flexible Spending Accounts
• Voluntary Group Universal Life Insurance
• Voluntary Personal Accidental Insurance
• Voluntary Legal Plan Insurance
• Voluntary Long Term Care Insurance
• Voluntary Auto and Homeowner’s Insurance
• Voluntary Pet Insurance
• Voluntary New York’s College Savings Program

Association Admin Asst II 006 Hourly Contract College Leah Cadwallader