IoT Outside Sales Representative

We are seeking a customer-focused IoT Outside Sales Representative with strong technical expertise in centrifugal pumps and related systems to join our dynamic and growing team. This role offers an exciting opportunity to work cross-functionally, support key customers, and contribute to the success of our IoT product line in the fixed installation market.

The annual salary ranges from $70,000 - $80,000 (DOE). This is based out of our Clackamas, OR location and requires frequent travel (50-75%).

We offer many company benefits:

• 10 paid holidays and PTO starting at two weeks per year
• 401K Plan - 3% employer contribution, and matching based on your contribution thereafter: immediate full vesting
• Two medical plans: a PPO and an HDHP with an HSA
• Dental/Vision coverage
• Pet Insurance
• Company-paid Employee Assistant Program (EAP)
• Two weeks of paid Parental Leave
• Company-Paid Life Insurance & AD&D, Short-Term Disability and Long-Term Disability
• Additional Voluntary Life Insurance & AD&D
• Safety Shoes: Get up to $250 reimbursed every two years
• Prescription Safety Glasses: Get up to $250 reimbursement every two years
• Employee Rewards and Recognition Program
• Coffee and healthy snacks are provided daily
• Free lunch with food truck Fridays throughout Summer, a summer party for the family, holiday events, and Santa Day for the kids

SUMMARY DESCRIPTION:

We are looking for a customer-focused IoT Outside Sales Representative with strong communication and technical skills to support IoT-related products in the centrifugal pump market. This role involves collaborating with multiple departments, assisting with sales efforts, resolving customer issues, and processing orders and quotes efficiently.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Write and input general sales quotes and sales orders.
• Write and document specific and technical sales quotations, technical sales orders, general sales correspondence, and specific sales correspondence.
• Assist in forecasting sales for key customers and coordinating inventory levels with management and purchasing teams.
• Assist customers with installations and facilitate teaching and training events.
• Interface daily between our Engineering and Sales staff.
• Assist/support customers with technical questions related to software, electrical, and mechanical components within and surrounding our system and products.
• Learn, interpret, and apply technical pump information, including BOM, pump curves, and dimensions.
• Collaborate with a cross-functional team consisting of Sales, Engineering, Production, Shipping, and Finance.
• Set up and maintain a new distribution network for product and service offerings in fixed pump installation markets.
• Provide dealer, end user, and sales staff training in product application and maintenance.
• Knowledge of product lines, marketplace, requirements, customer trends, and applicable industry standards.
• Investigate to determine causes of reported field problems with products, including warranty requests. for failed products. Support customers through the return process.
• Respond to occasional requests for additional off-hour work in the event of an emergency client incident or critical business needs.
• Frequently travel (50-75%) to meet customers at their location and attend various industry trade shows.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

What we’re looking for:

• Experience with mechanical, electrical, and software systems, with knowledge of diesel engines, pumps, electric motors, SCADA, or telemetry.
• Strong knowledge and experience with PC and web-based programs.
• Microsoft Office Suite (PowerPoint, Excel, Word, etc.).
• Direct Experience with pumps and/or pumping applications in fixed installation applications.
• Experience with ERP systems
• Experience and knowledge of electronics and mechanical equipment

EDUCATION and/or EXPERIENCE:

Bachelor's degree or equivalent in a related field.

1–5 years of industry experience in sales, engineering, or customer/technical support, with expertise in telemetry, SCADA, industrial monitoring, pumps, lift stations, wastewater treatment facilities, vertical turbines, submersible pumping units, and subscriptions.

Soft Skills:

• Collaboration and teamwork
• Work ethic and commitment
• Creativity and problem-solving
• Keen eye for attention to detail and thoroughness

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Applicants have rights under Federal Employment Laws. The Applicant Privacy Notice link is also below. Click or copy and paste the link address below into your browser for more information:

• EEO/AA/M/F/Vet/Disability
• Oregon OSHA Rights
• Employee Polygraph Protection Act
• Family and Medical Leave Act

https://cornellpump.com/employment-candidate-privacy-notice-concerning-personal-data-processing/

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)