What are the responsibilities and job description for the SBHC Coordinator position at Cornell Scott-Hill Health?

Job Description

Cornell Scott-Hill Health Center is looking to add three (3) full time School Based Health Coordinators (SBHC's) to our school clinics at Helen Street, King Robinson and Lincoln Bassett.

Reporting to the Director of School Based Health Services (SBHC) or designee, the School Based Health Center Coordinator (SBHC Coordinator) acts as an advocate for patients seeking and receiving care in the school-based health center and coordinates several duties simultaneously. The SBHC Coordinator will greet patients, schedule / check-in patients, answer telephone calls, and identify, register and maintain records of Cornell Scott-Hill Health Center patients. He / she is responsible for the input and maintenance of patient computer data to ensure compliance to registry operational standards and requirements of the board of education. The SBHC Coordinator will directly assist the clinical provider during clinical sessions and prepare patients for exams according to specific guidelines. The SBHC Coordinator will ensure the SBHC is stocked with all supplies needed for operations. The SBHC Coordinator will float to other departments or sites as required when school is not in session.

Responsibilities include but are not limited to :

Greets patients and updates demographic information in the computer system. Treats patients, families and staff respectfully, courteously and appropriately
Schedules patients into available Provider / Clinician appointment openings. Schedules appointments according to established procedures and guidelines of the department
Verifies insurance coverage as indicated by CS-HHC billing procedures
Receives telephone calls from patients and correctly and accurately records and transmits messages for Providers. Initiates outbound calls as needed
Helps patients and their families understand how to utilize the resources of the Center
Assists and supports patients and their families during clinical visits to the Center
Manages patient records using EPIC and HealthX / BrightCare
Prepares patients and rooms for exams according to specific procedures
Accurately and legibly documents vital signs, including blood pressure, pulse, respiration, temperatures, O2, saturations and finger sticks
Performs EKGs, hearing and vision tests, Urine Dipsticks, Urine Pregnancy Tests and other CLIA waived tests when necessary
Orders supplies and maintains records of purchased equipment and supplies
Attends school functions and serves on school committees as needed
Performs all other duties as required

Requirements :

High School Diploma / GED required.

Must have diploma from accredited Medical Assistant or Certified Nursing Assistant program.

Phlebotomy Certification from National Phlebotomy Association or National Healthcare Association preferred and current CPR certification from the American Heart Association required.

Bi-lingual English / Spanish strongly preferred.

One (1) year experience as a Medical Assistant or Certified Nursing Assistant required.

Previous medical office experience as a medical assistant is preferred.

All skills of Medical Assistant must be met.

Excellent interpersonal skills, organizational skills, and written and verbal communications skills are essential.

Computer skills and data entry skills are required.

Familiarity with Microsoft, Internet and E-mail is necessary. Computer skills are required with the ability to learn Epic EMR and Outlook;

Ability to float to other departments or sites and perform all aspects of patient care.

Ability to prepare patients for examination by performing preliminary physical tests; taking blood pressure, weight and temperature; verifies patient information by interviewing patient; recording medical history; confirming purpose of visit.

CS-HHC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

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