What are the responsibilities and job description for the Bakery Operations Lead Job position at Corner Bakery?
Job Description
The Catering Supervisor role involves managing the day-to-day operations of our catering department, ensuring that all orders are fulfilled efficiently and effectively.
Main Responsibilities
- Order Taking: Take orders from clients via phone or online platform
- Delivery Coordination: Coordinate with drivers to ensure timely delivery of catering orders
- Cleanliness and Organization: Maintain a clean and organized catering area, including storage spaces and equipment
Key Performance Indicators (KPIs)
- Customer Satisfaction: Ensure high levels of customer satisfaction with our catering services
- Order Fulfillment Rate: Meet or exceed order fulfillment targets
- Employee Engagement: Foster a positive and productive work environment among catering staff
Requirements
- High school diploma or equivalent required; degree preferred
- Minimum 6 months work experience in a related field
- Ability to lift up to 50 pounds