Durable Medical Equipment- Customer Service Associate - Robbinsdale

Do you love working with people? We are in the business of helping and assisting people to stay in their homes as long as possible. If you are a person who enjoys face to face interaction with customers and variety in your work, this is a great job for you! As a leader in our community and with the business continuing to grow, we are looking to add an outgoing, energetic representative to assist our clients in a retail setting.

What You Will Do:

Assist walk-in customers with retail sales and orders and be knowledgeable of supplies, prices, and reimbursement.

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Obtain insurance information and verify according to company guidelines.

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Key all documentation into the computer and verify all information for completeness and accuracy.

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Responds to customer questions and concerns.

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What We are Looking for:

Previous experience in medical terminology, medical billing or related is helpful but not required.

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Excellent written and verbal communication skills and phone etiquette skills.

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Proven ability to stay organized and multi-task successfully with multiple priorities.

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Must be able to read, write, and speak English fluently.

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Experience within the medical field is preferred but not required.

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Important Details:

What We Offer:

• Health & Wellness Benefits (Health, HSA, Dental, Vision)
  
• Paid Time Off / PTO
  
• 401k match up to 4%
  
• Life Benefits (Life Insurance, )
  
• Paid Training
  
• Career Advancement Opportunities
  
• Referral Incentives