What are the responsibilities and job description for the Service Advisor - Cadillac of South San Francisco position at Cornerstone Automotive San Francisco, LLC?
Company:
Cornerstone Automotive San Francisco, LLCAt Cornerstone Automotive Group, our parent company, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers’ lives forward with the best in automotive solutions, service and people. Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization.
Cadillac of South San Francisco has a state-of-the-art facility and is looking for a Service Advisor!
WHAT WILL MAKE YOU A GREAT FIT?
You are customer-focused, enjoy finding creative solutions, and dig for the answer.
You take pride in your work and engage in new challenges without waiting to be asked.
You like helping people and learning new things.
You are patient, level-headed, caring, and calm under pressure.
You pay attention to small details and focus on delivering a unique customer experience.
What will you do?
The Service Advisor will be responsible for scheduling service work in the service department, and selling recommended or required services to customers. The Service Advisor is the dealership's first-line customer relations and service representative. The Service Advisor is responsible for gathering and interpreting information on vehicle condition from the Service Technicians to advise the customer on recommended or urgently required services and professionally communicate this information, explaining the benefits of services.
Requirements:
Current California Driver's License/ID
Must be skilled at listening, problem-solving, and communicating with others
Friendly, Energetic, Enthusiastic, and Team Oriented
Professional look and work ethics
Previous Experience as a Dealership Service Advisor and or independent franchise Service Advisor experience
Ability to multitask in a busy environment
Working knowledge of Google Docs
Strong customer service and troubleshooting skills.
Able to work well under pressure.
Strong attention to detail.
Proven data entry, data editing, and typing skills.
Experience in all aspects of customer service and people management.
Ability to analyze and interpret client's needs and offer the appropriate options, solutions, and resolutions required.
Able to respond quickly in a dynamic and changing environment.
Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse environment.
Able to communicate effectively both verbally and in writing.
Ability to coordinate and organize meetings, exhibits, and other events. Previous industry knowledge.
Ability to read and comprehend instructions and information.
Benefits
Comprehensive Benefits Package: Health, dental, vision, life insurance, and supplemental plans including short-term disability, accident insurance, and whole-life coverage.
Paid Time Off: Enjoy paid sick time, vacation, jury duty leave
Career Growth Across the Auto Group: With over 10 locations across California and Western Canada, you’ll have many advancement opportunities
Opportunities for Advancement: Develop your skills and grow within a dealership committed to your success.
Team Environment: Participate in regular team events to foster a positive and supportive workplace.
Come and join a winning team and apply today!
Wage: $22.00 to $24.00/hr PLUS commission
Cornerstone Automotive Group, our parent company, offers competitive total compensation, work that is challenging and meaningful, an engaging and collaborative work culture, performance recognition and room for growth opportunities. We are an automotive dealership group with multiple locations in both Canada and the United States. Our organization allows us to serve a diverse customer base across all locations providing a variety of automotive services to customers with new and pre-owned vehicles, financing, leasing, service and repair, and parts. Our team consists of service technicians, product specialists and support staff from each location.
Cornerstone Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process.
Salary : $22 - $24
