What are the responsibilities and job description for the Production Associate position at Cornerstone Capital Bank, SSB?
Cornerstone Capital Bank is a new bank, with over $330 million in capital and $2 billion in total assets, and arises from the combination of mortgage industry giant Cornerstone Home Lending and community banking standout Roscoe State Bank. You’ll be on the front end of working for an innovative large community bank that is a leader in mortgage lending and community banking and growing in middle-market commercial and real estate lending.
We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.
We are searching for a Licensed Production Associate with strong time management skills, organization, good work ethic, and outstanding customer service skills.
What you’ll do:
- Provide a warm welcome to Realtors and Clients
- You will need to monitor and manage workflow to ensure timely closings
- Maintain product knowledge and stay up-to-date on changes to market conditions
- Comply with all applicable laws and regulations related to mortgage lending
- Communicating with borrowers, processors, operations staff, title companies, Realtors, etc., to expedite the mortgage process
- Request and follow up on required documentation from our clients
- Disclose and submit loans to the Operations Department – lots of attention to detail
- Perform basic income calculations
- Provide extraordinary customer service to both internal and external customers
- Meet goals regarding time frames - we always close our clients on time
- Work within a database
- Plan and set up lunch-ins, meetings, etc.
- Market, service, and promote the Company’s loan products
What you'll need to be successful:
Success in this job relies on your time management skills, organization, and positive attitude.
- Excellent customer service skills
- Strong written and verbal communication skills
- Strong computer and technology-related skills
- Must be extremely organized
- Computer savvy and strong ability to pick up quickly on new systems
- DU is a plus
- Ability to follow up with multiple prospects daily
- Strong organizational, problem-solving, and analytical skills required
- CRM/Salesforce experience and knowledge of working within a database are a plus
- Professional demeanor
- Self-motivated
- NMLS license (preferred)
Where you come in:
This professional will assist the Loan Officer in partnering with Realtors, Builders, and other clients in securing mortgage financing. In this role, you must be technically competent and driven to help our customers. You will need to bring enthusiasm, attention to detail, and a servant's heart to this role.
What we offer:
Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and the potential for a performance-based bonus dependent upon position/department.
What to do next:
If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're part of our Cornerstone family, we'll continue to invest in you as a valuable asset in our company. As many of our team members can tell you, there's something special about working at Cornerstone.
Licenses & Certifications
Preferred- NMLS
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
