What are the responsibilities and job description for the Set-Up Supervisor position at Cornerstone Capital Bank?
Description
Cornerstone Home Lending, a division of Cornerstone Capital Bank, is a unique national home lender with a reputation of amazing service, customer satisfaction, on-time closings, employee retention, and happiness. We employ people who are passionately committed to Cornerstone's Mission, Vision & Core Convictions. Our brand is known for on-time closings - a key core conviction of Cornerstone. We have successfully navigated our company through many industry cycles and changes in regulations.
We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.
Who we are looking for :
The Set-Up Supervisor is responsible for logging / review of queue assignments daily, balance load assignments as needed due to outages, and / or assisting team members who need assistance. The Set-Up supervisor must have a good understanding of team members' capabilities and capacity to provide leadership with a recommendation on team alignment.
What you'll do :
- Log / review of queue assignments daily, balance load assignments as needed due to outages, and / or assist team members who need assistance. The Lead must have a good understanding of team members' capabilities and capacity to provide leadership with a recommendation on team alignment.
- Assign priorities, establish, and communicate deadlines, and track problems while ensuring capacity within the Transaction Coordinator Team.
- Ensure data integrity and accurate tracking via the use of the management reports in fusion.
- Responsible for completing and delivering the TC monthly scorecard and 1 : 1 meeting.
- Comply and conform to all applicable laws and regulations related to mortgage lending while communicating to the team as needed.
- The Supervisor should remain current on industry and technology changes, as well as carry a pipeline to include one to two set-ups per day.
- In conjunction with the Regional Risk Manager and Regional Operations Manager, generate and implement file flow improvements to enhance the loan officer, borrower, referral partner, and team experience.
- Prepares disclosures and brokered disclosures.
- Assist manager in completing the Daily Closing Assignment List as well as learning the closing process.
- Assist with regional support helpdesk.
- Salesforce reporting.
- Assist the regional leadership team with coding files in the Loan Origination System (LOS) a rush in underwriting.
- With the Regional Team, participate in meetings at the operational and project level.
- Work collaboratively with the Regional Management team on special projects.
What you'll need to be successful :
Success in this job relies on your time management skills, organization, and positive attitude. In addition, you'll need the following qualifications :
What we offer :
Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and the potential for a performance-based bonus.
What to do next : If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're part of our Cornerstone family, we'll continue to invest in you as a valuable asset in our company. As many of our team members can tell you, there's something special about working at Cornerstone.
