What are the responsibilities and job description for the eCommerce Project Specialist position at Cornerstone Copy Center – Burnsville?
SUMMARY
The eCommerce Project Specialist will be responsible for Cornerstone Copy Center's on-line store front, in conjunction with the eCommerce Graphic Designer. The job will include proactively developing Cornerstone's eCommerce platform and online marketing presence.
Day-to-day, the eCommerce Project Specialist will be responsible for adding new products or updating existing listings on the website, updating and managing pricing structures, managing the company's social media platforms, interacting with new and existing customers with orders or website questions, and ensuring proper print production with all online orders.
SKILL SET
The ideal candidate would be detail oriented, strongly organized and possess excellent design skills. This person will have experience with graphic design, web design and print production. Must be able to work with multiple projects and be able to perform within tight deadlines, have strong written and verbal communication skills and the ability to adapt to a changing environment and acquire new skills.
OTHER DUTIES AND RESPONSIBILITIES include the following.
- Design and maintain web-to-print store front for Cornerstone Copy Center
- Oversee social media for Cornerstone Copy Center
- Update and manage pricing structures for the website
- Team player with other staff including constructive critiques, input and job completion
- Problem solving and trouble shooting customer files for production
- Customer service, electronic, over the phone and in person
- Help desk support
- Create designs and template layouts for print production
- Assist customer service in answering overflow phone calls and walk-in customers on an as-needed basis
- Back up customer service representatives
- Crossover skills into our production and bindery areas as needed
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills, education and/or ability required for this position.
ESSENTIAL JOB SKILLS/ABILITIES
- Results-orientated, deadline-driven and used to working in a fast-paced, team-focused environment
- Work with minimal direct supervision
- Proficient with relevant design related programs, including InDesign, Photoshop, Illustrator and basic web design
- Some knowledge of Coding, SQL and PHP
- Strong knowledge of Microsoft Excel
- Strong mathematical skills, to assist with pricing structures
- Must be able to juggle multiple projects and perform well with short turnaround times
- Ability to organize, prioritize, and control job responsibilities
- Communicate effectively with management, co-workers and customers
- Excellent verbal and written communication skills, including proofing, grammar and spelling
- Ability to write marketing content for eCommerce products
- Must be confident to take a project from concept to completion
- Must have a thorough understanding of pre-press and printing
- Problem solve technical issues
- Ability to learn and utilize new technology quickly and accurately as it pertains to our business
ABOUT CORNERSTONE COPY CENTER
Cornerstone Copy Center provides a complete line of document management and marketing solutions including: digital printing; variable data printing; direct marketing services; graphic design; mail services; and a wide variety of print. Established in 1981 Cornerstone Copy Center has two locations in Burnsville and Lakeville where they leverage technology, equipment, and experienced personnel to provide its clients with world class communication solutions.
To view the full job description, visit our website at www.cornerstonecopy.com/cms.php?page=ecommerce-project-specialist-position&admin=1
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Commute:
- Burnsville, MN 55337 (Required)
Ability to Relocate:
- Burnsville, MN 55337: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $22