What are the responsibilities and job description for the Coordinated Care Manager position at Cornerstone Family Healthcare?
Responsibilities:
- Observe and abide by HIPAA and HIV Confidentiality Law.
- Responsible for data entry, data extracts, and timely delivery of programmatic monthly reports into their respective portals (AIRS and eShare).
- Process, maintain, and track department referral tracker and send reminder notices to management team for upcoming and outstanding outcome updates.
- Assist Senior Program Coordinator with the establishment and maintenance of comprehensive updated Resource Databases specific to each program.
- Coordinate and attend department, All Staff, and other required meetings.
- Assist the Senior Program Coordinator in purchasing for programs (program & office supplies, food vouchers, gift cards), which includes preparation of purchase orders, check and/or credit card forms, collection and processing of receipts and packing slips.
- Maintain department databases for incentives, inventory logs, and equipment to ensure accurate and current information is available for Program Supervisors.
- Perform all duties with a strong customer service focus.
- Maintain electronic and physical program files and coordinate file storage with Department Directors and Supervisors.
- Maintain all passwords/account information for all equipment.
- Complete trainings as assigned by the Senior Program Coordinator.
- Be familiar with Cornerstone policies and procedures and the Employee Handbook.
- Maintain confidentiality of all aspects of Cornerstone including, but not limited to, patient confidentiality, financials, and employee relations.
- Perform other related duties as assigned.