General Manager -Boutique Hotel, Roanoke, VA

General Manager

Job description

Cornerstone Hospitality is a boutique hotel development and management firm, based in Williamsburg, Virginia, which operates both branded and curated boutique hotels throughout Virginia as well as Delaware, Indiana, Louisiana, and North Carolina.

We are seeking a dynamic and passionate leader with experience in leading curated lifestyle hotels to serve as General Manager for a boutique, independent hotel in a historically renovated structure. The property will open in the Summer of 2025.

The property is highly creative and will demand a creative operator who can create authentic experiences. The retro style property is unique and will be great fun to operate.

Amazing Benefits

• We offer a competitive salary based on experience; $100,000-$115,000
• Employee healthcare, dental, vision and life insurance are 100% paid by the company. Allocations also are made for family plans.
• Matching 401K
• Vacation and sick time
• A lucrative performance-based bonus structure

Responsibilities and Duties

Day-to-day duties will include:

• Oversight of the hotel and sales operations to include but are not limited to the hotel, meeting space and outdoor areas.
• Oversight and leadership of all operating departments, department leadership and teams.
• Development and implementation of sales programs, guest experience programs and special events.
• Budget development and management of the Hotel Division and any other revenue source within the property.
• Management of all daily tasks, financial reporting, weekly reporting, and ensuring all accounting controls are in place and adhered to.
• Development and growth of team members, implementation of training programs that aid in the development and cross-training of all team members.
• Development of all asset management programs including CAPEX plans, maintenance, and PM programs.
• Manage all employees; direct, review, resolve employee related issues; administer disciplinary actions.
• Manage all sales efforts, social media sites, travel site reviews and website.
• We are looking for a seasoned leader with a passion for service who enjoys creating memories for our guests and can lead a team of individuals who are also passionate about our mission to serve. Leadership and staff must always be thinking about how to create and improve each guest experience.

Qualifications and Skills

• The successful candidate must have boutique hotel experience.
• Multiple years of hospitality experience in a hotel leadership position.
• A passion for high-touch service-oriented operations in the Rooms.
• Ability to creatively lead and build service-minded teams.
• Excellent written and verbal communication skills.
• Strong analytical skills and the ability to prioritize and handle multiple tasks simultaneously.
• Proven leadership, management, and interpersonal skills.
• Flexibility to work various schedules based on business demands.
• Must be authorized to work in the U.S., pass background screening and references checks, and willing to relocate.
• Potential corporate growth for the right individual.

More about Cornerstone Hospitality: Known by the Brands for high quality properties operated at the highest level and exceeding competition in all metrics, Cornerstone also specializes in upscale curated hotels. Our boutique and curated hotel portfolio is diverse and includes historic properties, each uniquely different, which provide experiences for guests that they won’t find elsewhere. Our properties have consistently been honored with excellence awards through the Brands, social platforms, and Conde’ Nast. Our Company’s innovative approach to guest services and unparalleled attention to detail are redefining the hotel experience. To learn more, please visit www.cornerstonehospitality.com.

Job Type: Full-time

Pay: $100,000.00 - $115,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Roanoke, VA 24014 (Preferred)

Ability to Relocate:

• Roanoke, VA 24014: Relocate before starting work (Preferred)

Work Location: In person

Salary : $100,000 - $115,000