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Quality Assurance (QA) Specialist

Cornerstone Insurance Producers, LLC
Lancaster, PA Full Time
POSTED ON 2/19/2025
AVAILABLE BEFORE 5/17/2025

JOB DESCRIPTION

TITLE : Quality Assurance (QA) Specialist

DEPARTMENT : Operations

REPORTS TO : Digital Operations Manager

FLSA : Exempt

Company Overview : Cornerstone Insurance Producers, LLC is a specialty MGA focused on underwriting niche & customizable programs tailored to fit market needs and capacity demands. We offer a full suite of insurance services with a proven distribution strategy designed around long-term profitable growth.

Position Summary : The Quality Assurance Specialist plays a critical role in ensuring the quality and functionality of products by performing comprehensive testing and analysis. This position is responsible for identifying defects and ensuring that products meet the defined specifications, standards, and user requirements. The QA Specialist collaborates closely with development, product management, and other teams to ensure the successful delivery of high-quality products.

Essential Duties and Responsibilities :

  • Test Planning & Design :

Develop comprehensive test plans, test cases, and test scripts based on project requirements and product specifications to ensure thorough test coverage.

  • Manual Testing :
  • Execute manual tests to identify issues and validate that the product meets the specified requirements.

    Perform regression testing, functional testing, integration testing, and postproduction verification testing.

  • Reporting and Tracking :
  • Identify, report, and track defects using issue-tracking tools.

    Document test results and file bug reports with clear and concise steps to reproduce the issues.

    Collaborate with other teams to verify / reproduce bugs and assist in troubleshooting.

  • Defect Identification & Reporting :
  • Identify, document, and prioritize defects, inconsistencies, and performance issues in the product, ensuring they are logged and tracked using appropriate defect management tools.

    Minimum Qualifications (Education, Experience, Skills)

    1.Bachelor's degree required although significant experience in a similar job role may be acceptable in lieu of degree.

    2.Experience with testing processes is preferred.

    3.Familiarity with test management tools (e.g., JIRA, Axosoft, etc.) and defect tracking systems.

    4.Proficiency in writing detailed test plans, test cases, and test scripts.

    5.Basic understanding of technology and related business processes.

    6.Strong analytical and troubleshooting skills to identify and resolve issues.

    7.Ability to work effectively in a team environment and collaborate with cross-functional teams.

    8.Excellent oral and written communication skills, with the ability to clearly document and report test results and issues.

    9.Ability to prioritize and manage multiple tasks in a fast-paced environment.

    Physical Demands and Work Environment

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.

    The employee must occasionally lift and / or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.

    The noise level in the work environment is usually moderate.

    Disclaimer

    This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

    Background Check is required

    Salary : $50,000 - $60,000

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