What are the responsibilities and job description for the Overnight Front Desk Agent position at Cornerstone Management Services?
Company Overview
Cornerstone Management Services is a trusted leader in multi-family property management, committed to creating vibrant communities through outstanding resident experiences and exceptional service. We prioritize quality living environments by combining innovative management practices with a resident-first approach.
Summary
As a Front Desk Agent at Cornerstone Management Services, you will serve as the primary point of contact for residents and guests, ensuring a welcoming and efficient environment. Your role will be essential in upholding our commitment to excellent customer service and enhancing the overall community experience.
Responsibilities
- Greet residents and visitors warmly, delivering top-tier customer service at all times.
- Oversee front desk operations, including resident inquiries, package handling, and maintaining accurate records.
- Address resident concerns and resolve issues promptly to ensure satisfaction.
- Facilitate communication between residents, staff, and external service providers.
- Assist with scheduling maintenance requests and coordinating community events.
- Maintain a clean, organized, and professional front desk area.
- Support administrative tasks and reporting as needed.
Qualifications
- Previous experience in property management, hospitality, or customer service is preferred.
- Strong communication skills, with excellent phone and in-person etiquette.
- Ability to multitask and stay organized in a fast-paced environment.
- Knowledge of property management systems and procedures is a plus.
- Multilingual skills are a bonus for enhancing resident interactions.
- Familiarity with front desk operations and administrative support is beneficial.
If you are passionate about creating exceptional living experiences and thrive in a dynamic, resident-focused environment, we invite you to apply today at Cornerstone Management Services!
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Free parking
- Paid time off
Schedule:
- 8 hour shift
- Holidays
- Night shift
- On call
- Overnight shift
- Weekends as needed
Ability to Commute:
- Minneapolis, MN 55403 (Required)
Ability to Relocate:
- Minneapolis, MN 55403: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20
